Retail Merchandise Associate

TJX Companies•Monroe, GA

9d•$13 - $14•Onsite

About The Position

The Retail Merchandise Associate is responsible for delivering a highly satisfied customer experience by engaging with customers, following customer experience principles, and maintaining a clean and organized store. The associate adheres to operational, merchandising, and loss-prevention standards and may be cross-trained in multiple store areas to support business needs. The role includes customer service, processing purchases and returns, promoting credit and loyalty programs, preparing merchandise for the sales floor, and maintaining merchandising, recovery, cleanliness, and safety standards. The associate supports store culture, shrink-reduction efforts, and labor-law and company-policy compliance, and performs other duties as assigned. The position is at Marshalls Store 1480 in Monroe, Georgia. Starting pay is $13.25 to $13.75 per hour; actual starting pay depends on factors including relevant skills, qualifications, and experience.

Requirements

Excellent customer service skills.
Ability to work a flexible schedule to support business needs.
Strong communication and organizational skills, with attention to detail.
Ability to multitask.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to lift heavy objects, with or without reasonable accommodation.
Ability to work effectively with peers and supervisors.

Nice To Haves

Retail customer experience preferred.

Responsibilities

Role-model established customer experience practices with internal and external customers.
Support and embody a positive store culture through honesty, integrity, and respect.
Accurately ring customer purchases and returns and count change according to operating procedures.
Promote credit and loyalty programs.
Maintain the merchandising philosophy and follow established merchandising procedures and standards.
Process and prepare merchandise for the sales floor according to company procedures and standards.
Initiate and participate in store recovery throughout the day as needed.
Maintain sales-floor organization, cleanliness, and recovery standards and participate in maintaining and cleaning the entire store.
Provide and accept recognition and constructive feedback.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Participate in safety awareness and maintain a safe environment.
Perform other duties as assigned.