Retail Merchandise Associate

TJX • Greece, NY

6d • Onsite

About The Position

The Retail Merchandise Associate is responsible for delivering a highly satisfying customer experience by engaging and interacting with customers, embodying customer experience principles, and maintaining a clean and organized store environment. The associate follows operational, merchandise, and loss prevention standards and may be cross-trained in multiple store areas to support business needs.

The role supports positive store culture through honesty, integrity, and respect; follows merchandising procedures; processes merchandise for the sales floor; and participates in store recovery, cleanliness, safety, and shrink-reduction efforts. The associate may also operate the register, promote credit and loyalty programs, and perform other assigned duties.

The position is at Marshalls Store 0152 in Greece, New York. The starting pay range is USD $16.00 to $16.50 per hour. Actual starting pay depends on factors including relevant skills, qualifications, and experience.

Requirements

• Excellent customer service skills.
• Ability to work a flexible schedule to support business needs.
• Strong communication and organizational skills, with attention to detail.
• Ability to multitask.
• Ability to respond appropriately to changes in direction or unexpected situations.
• Ability to lift heavy objects, with or without reasonable accommodation.
• Ability to work effectively with peers and supervisors.

Nice To Haves

• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging and interacting with customers and following customer experience principles.
• Model established customer experience practices with internal and external customers.
• Support a positive store culture through honesty, integrity, and respect.
• Accurately ring customer purchases and returns and count change according to operating procedures.
• Promote credit and loyalty programs.
• Maintain the merchandising philosophy and follow established merchandising procedures and standards.
• Process and prepare merchandise for the sales floor according to company procedures and standards.
• Initiate and participate in store recovery throughout the day as needed.
• Maintain organizational, cleanliness, and recovery standards for the sales floor and help maintain the cleanliness of the entire store.
• Give and receive recognition and constructive feedback.
• Follow labor laws, policies, and procedures.
• Support and participate in store shrink-reduction goals and programs.
• Participate in safety awareness and maintain a safe environment.
• Perform other duties as assigned.
• Work in multiple store areas if cross-trained and needed by the business.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for associates meeting service or hours requirements
• Medical, dental, and vision coverage for associates meeting service or hours requirements
• Health savings account (HSA) for eligible associates
• Health care flexible spending account (FSA) for eligible associates
• Life insurance for associates meeting service or hours requirements
• Short- and long-term disability coverage for associates meeting service or hours requirements
• Paid parental leave for associates meeting service or hours requirements
• Paid holidays, vacation, and sick time for associates meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed