Retail Manager

Elkhart Lake’s Road America • Plymouth, WI

6d • Onsite

About The Position

The Paddock Shop is the Official Store of Road America. The 7,500 square foot shop is open year-round and offers a mix of branded apparel and souvenirs plus an eclectic mix of home goods and boutique items. During spectator events, the shop serves thousands of race fans and on private event days, the shop caters to a diverse audience of car and motorcycle track day customers. The Paddock Shop staff enjoys the vibrant, energetic race season, a busy holiday period, and about 3 months of preparation ahead of the season opener in May. The shop is open weekdays year-round May-October. Evening hours are rare. The Paddock Shop is looking for an energetic and dedicated Retail Manager to help run the Paddock Shop’s day-to-day activities. The position will report to the Director of Retail and Creative Strategy.

Requirements

• Associate’s Degree or greater
• 5+ years of retail sales experience in a management role
• Strong communication skills, both verbal and written.
• Ability to work in a fast-paced, ever-changing environment.
• Strong attention to detail to achieve thoroughness and accuracy in everyday responsibilities.

Nice To Haves

• Shopify and Yellowdog Inventory System knowledge a plus
• Self-starter skills with a desire to achieve personal goals and those of the retail team.
• A cheerful, confident personality, eager to interact with coworkers and customers.

Responsibilities

• Provide an extraordinary retail experience through enthusiastic, engaging customer service.
• Supervise, train and assist employees in customer service, sales, store maintenance and product promotions.
• Develop and maintain employee schedule.
• Manage store merchandising with an eye for creative display methods.
• Seek ways to better promote the store and its products, instore and online.
• Maintain inventory levels by monitoring sales and inventory reports.
• Responsible for all intake of new inventory and processing it through the systems
• Manage all controllable costs with a view to maintaining profitability.
• Ensure the store remains clean and presentable at all times.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree