Retail Manager

RP Lumber • Morton, IL

12d • Onsite

About The Position

R.P. Lumber is hiring a Retail Manager for our Morton, IL store location. This is a hands-on, on-site leadership role for someone who can run a showroom, coach a team, keep inventory accurate, and deliver the kind of service contractors and homeowners remember. This position reports to the General Manager and provides development across showroom, yard, and back-office operations for individuals interested in growing into broader store leadership over time. You will lead the store when the General Manager is away.

About R.P. Lumber
We are a family-owned building materials and hardware retailer founded in 1977. We now operate 100+ locations across Illinois, Indiana, Iowa, Missouri, South Dakota, Wisconsin, and Wyoming. Our promise is simple: Best Service. Best Value. We promote from within and look for leaders who want to build a long-term career in their community.

Requirements

• 3–5 years of supervisory or retail management experience in hardware, lumber, building materials, home improvement, contractor sales, or a related field — or an equivalent mix of education and experience
• Strong leadership, communication, organization, and problem-solving skills, with the ability to work with limited supervision
• Working knowledge of retail operations, merchandising, inventory control, customer service, and loss prevention
• Comfort using a point-of-sale (POS) system and other retail or business software; estimating software experience is a plus
• Enough math and business skill to read sales, margin, inventory, and labor numbers and use them to make store decisions
• Ability to work a flexible retail schedule, generally 50 or more hours per week, including evenings, weekends, and holidays based on store needs
• Valid driver’s license and an acceptable driving record
• Ability to perform the essential physical functions of the job, with or without reasonable accommodation, including bending, reaching, climbing or balancing, stooping, kneeling, crouching, and frequently lifting or moving 50 to 100 pounds

Nice To Haves

• Associate degree or higher in business, retail management, construction, or a related field
• Experience in a lumberyard, hardware store, home-improvement retailer, or contractor-focused building-materials supplier
• Experience coaching associates, running planograms, managing inventory accuracy, or supporting labor and payroll decisions
• Familiarity with forklift operation, delivery coordination, yard operations, and safe storage of building materials

Responsibilities

• Lead by example at the sales counter, on the showroom floor, and at the register
• Train and motivate store associates to provide knowledgeable, exceptional customer service
• Resolve customer concerns quickly and fairly
• Support contractor and retail relationships, including follow-up and new-business prospecting
• Help the team load and stage deliveries so orders leave on time, complete, and in good condition
• Oversee receiving, stocking, pricing, and product presentation in the showroom
• Execute planograms, end caps, seasonal displays, key assortments, promotions, and price changes
• Keep the sales floor clean, organized, and easy for customers to shop
• Build product knowledge across hardware, lumber, and home-improvement categories so you can coach the team and help customers choose the right materials
• Record sales, returns, transfers, and adjustments accurately and on time
• Maintain stock levels that meet customer demand without over-investing in inventory
• Partner with warehouse and yard teams on accurate receiving and proper storage
• Reduce shrinkage, damage, and theft through clean processes and secure high-theft items
• Assist the General Manager with sales and profit goals, labor scheduling, payroll control, reporting, and back-office tasks
• Check and respond to company and customer email in a timely manner
• Model a safety-first culture for employees and customers
• Help keep ladders, forklifts, trucks, and other equipment in safe working condition
• Give timely coaching and corrective feedback so associates can succeed
• Contribute to store meetings on performance, promotions, safety, and operational issues
• Create an open-door environment where people can raise problems and share ideas
• Perform other duties assigned by the General Manager or other qualified corporate representatives

Benefits

• Medical, dental, vision, term life, and short-term disability insurance
• Employer-paid basic life insurance
• Profit sharing / 401(k)
• Paid time off and paid holidays
• Employee merchandise discount

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree