Retail Manager

DFAB INC•Bloomington, MN

2d•Onsite

About The Position

Denny’s 5th Avenue Bakery is a commercial and retail bakery serving clients in the Greater Twin Cities area. We are a fun and friendly team of professionals with a passion for delicious bread and pastries. We are currently hiring a full-time retail manager.

Requirements

Retail, Restaurant, and Guest Service experience required
Minimum of 2 years of experience leading people, even better if you did it in a foodservice environment
Demonstrated record of continuous growth in bringing change to the forefront
Proven leadership with the ability to inspire others to work toward a common goal and reach their potential
A hands-on management style that emphasizes direct involvement in the day-to-day
Ability to identify and resolve issues and alert executive leadership to potential areas of liability
Ability to function independently and intuitively in a fast-paced environment
Highly organized/strong attention to detail
Ability to interact with diverse groups and foster a cooperative work environment
Ability to follow instructions with a sense of urgency
Knowledge of workplace safety procedures
Reliable and punctual attendance

Responsibilities

Provides quality customer service by greeting and assisting customers and responding to customer inquiries and issues
Empower store team members to do their best work and engage with store guests in a sincere, service-oriented manner
Assist with candidate selection and cultivating new store team members
Collaborate with Human Resources to ensure all new hires are properly interviewed, attend orientation, have required certifications and are trained for success
Mentor and coach team members by setting objectives and clear expectations
Develop team members by conducting regular evaluations against defined expectations. Correct deficiencies through coaching and instructing
Conduct operational aspects of the store on a daily basis
Ensure that the facility is a safe working environment by developing, implementing and evaluating safety programs
Oversee all inventory control procedures and quality control projects
Assist with purchasing and receiving food products, coffee, beverages and disposables, and other equipment
Review financial information daily and monitor the budget to compare actual to budgeted expenditures. Take action to correct or control deviations from the budget
Review operational performance and productivity, and guest satisfaction in accordance with goals and standards; correct any deficiencies
Responsible for the physical/aesthetic maintenance of the store
Other duties as assigned by management