Retail Manager - Part - time

ARI Apartment Management•Sandy Ridge, NC

About The Position

Carrollwood Farms is seeking a Retail Manager to develop and oversee the retail program for its luxury hospitality property in Sandy Ridge, North Carolina. This hands-on role combines retail buying and merchandising with responsibility for establishing the systems, vendor relationships, and operating procedures needed to build and grow the retail operation. Initial priorities include establishing a gift shop at the Equestrian Center and an online store. Additional retail locations are planned at an Outdoor Pursuits center, a winery and spa, and other locations. The position also manages e-commerce and order fulfillment. The Retail Manager will curate and purchase merchandise, develop Carrollwood Farms-branded products, manage inventory and purchasing records, and monitor retail performance. The role oversees shop setup and merchandising, retail procedures and software, online product presentation and fulfillment, and training and support for guest services employees handling retail sales. The position is part-time and hourly, with the potential to transition to full-time as operations expand. Occasional travel to wholesale markets, trade shows, and vendor locations is expected.

Requirements

Previous experience in retail management, buying, merchandising, or a related field.
Demonstrated ability to identify merchandise, evaluate suppliers, and manage vendor relationships.
Knowledge of retail purchasing, pricing, inventory management, and merchandising practices.
Experience with retail point-of-sale and inventory management systems.
Strong organizational skills and attention to detail.
Ability to manage multiple vendors, product categories, purchasing deadlines, and operational priorities.
Strong written and verbal communication skills.
Proficiency with Microsoft Excel and other standard business software.
Ability to work independently, exercise sound judgment, and collaborate with other departments.
Willingness to travel occasionally to wholesale markets, trade shows, and vendor locations.
Commitment to the quality, presentation, and guest service standards expected of a luxury hospitality property.
Ability to bend, lift, kneel, reach, climb, and twist; occasionally lift and carry up to 50 pounds; and walk, sit, and stand for extended periods.
Ability to receive, unpack, move, organize, and display merchandise.
Ability to safely use ladders, carts, and other equipment associated with retail stocking and merchandising.

Nice To Haves

Experience with luxury merchandise, specialty retail, resort retail, or hospitality retail.
Familiarity with apparel, accessories, gifts, home goods, equestrian products, or outdoor lifestyle merchandise.
Experience establishing or expanding a retail operation, including merchandise assortment planning, vendor sourcing, inventory systems, and point-of-sale implementation; strongly preferred.

Responsibilities

Develop and maintain a curated merchandise assortment aligned with the Carrollwood Farms brand and guest experience.
Source and evaluate merchandise from established brands, specialty suppliers, local artisans, and private-label manufacturers.
Develop Carrollwood Farms-branded merchandise, including apparel, accessories, drinkware, and other signature products.
Attend wholesale trade shows and markets as requested to identify products and establish supplier relationships.
Negotiate pricing, minimum order quantities, payment terms, and delivery schedules.
Prepare merchandise purchasing plans and manage orders within approved budgets.
Coordinate with hospitality, equestrian, outdoor activities, and other departments to identify suitable merchandise.
Establish and maintain inventory procedures for receiving, pricing, labeling, storage, replenishment, and inventory counts.
Work with the Director of Carroll Hospitality and management team to implement and manage inventory software.
Monitor inventory levels, sales, and purchasing needs, including inventory held at an on-farm warehouse.
Coordinate inventory for products used in retail and hospitality operations, such as guestroom amenities.
Develop retail pricing recommendations aligned with gross margin targets.
Track sales performance, product profitability, inventory turnover, and other retail performance indicators.
Maintain purchasing and inventory records and prepare regular management reports.
Coordinate inventory transfers and distribution among retail locations as the program expands.
Plan and coordinate setup and merchandising of the Equestrian Center gift shop.
Create and maintain merchandise displays and standards for presentation, organization, cleanliness, and merchandising.
Establish retail operating procedures, including receiving, replenishment, inventory control, and point-of-sale transactions.
Work with the Director of Hospitality and management team to implement, use, and manage retail point-of-sale software.
Coordinate the development and operation of the online store, including product listings, inventory availability, order fulfillment, and online merchandising.
Train and support guest services employees responsible for retail sales and transactions.
Assist with planning and implementing additional retail locations as Carrollwood Farms expands.