Retail Manager for Boys Clothing

Scheels•Grand Forks, ND

About The Position

The Retail Manager for Boys Clothing is responsible for delivering an exceptional, personalized customer experience while supporting sales, product knowledge, inventory management, and merchandise presentation. The role includes engaging customers through the sales process, recommending suitable products, and promoting the Scheels Visa Credit Card. The manager maintains expert product knowledge and leads product knowledge training for other associates. The position also involves meeting or exceeding personal sales goals, analyzing Internal Flash Reports, maintaining organized backstock, and ensuring merchandise is displayed, tagged, signed, and replenished accurately. The employee is expected to communicate professionally, maintain a clean and safe work area, and contribute to a team-oriented environment. The assigned schedule may include varied hours, evenings, weekends, holidays, and product knowledge meetings.

Requirements

High school diploma or GED, 1–3 months of related experience or training, or an equivalent combination of education and experience.
Ability to perform basic math, including operations using currency, measurements, and percentages.
Ability to work an assigned schedule that may include varied hours, evenings, weekends, holidays, and product knowledge meetings.
Ability to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push and pull, lift, talk, and hear, with or without reasonable accommodation.
Ability to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly to move objects.
Follow safety procedures and perform job duties in a way that minimizes risk of injury.

Responsibilities

Deliver exceptional customer service by engaging customers, identifying their needs, recommending products, and promoting the Scheels Visa Credit Card.
Maintain expert-level knowledge in selling areas and lead product knowledge training for other associates.
Meet or exceed personal sales goals while providing a high-quality customer experience.
Manage inventory by running and analyzing Internal Flash Reports.
Maintain organized backstock and ensure merchandise is displayed and replenished on the sales floor.
Ensure merchandise is accurately presented through price tagging, sales stickers, and signage.
Maintain a professional appearance, positive attitude, and team-oriented atmosphere.
Communicate professionally with store associates, the Scheels Campus, vendors, and sales representatives.
Keep the work area clean, organized, and compliant with safety standards.
Perform basic math involving currency, measurements, and percentages.
Work the assigned schedule, which may include varied hours, evenings, weekends, holidays, and product knowledge meetings.
Follow safety procedures and perform duties in a manner that minimizes injury risk.