Retail Manager for Boys Clothing

Scheels All Sports•Grand Forks, ND

About The Position

The Retail Manager for Boys Clothing provides exceptional customer service, supports sales and product knowledge, and maintains inventory and merchandise presentation. The role includes engaging customers, identifying their needs, recommending products, and promoting the Scheels Visa Credit Card. The manager also helps foster a team-oriented environment aligned with Scheels’ employee-ownership values: personalized customer experiences, teamwork, adaptability, accountability, and integrity. The position requires maintaining an organized and safe work area, communicating professionally with associates and vendors, and working an assigned schedule that may include varied hours, evenings, weekends, holidays, and product knowledge meetings. Physical duties include a range of movement and lifting, with or without reasonable accommodation. Scheels expects associates to follow safety procedures and perform their duties in a way that minimizes injury risk.

Requirements

High school diploma or GED, or an equivalent combination of education and experience.
1–3 months of related experience or training, or an equivalent combination of education and experience.
Ability to perform basic math, including operations with currency and measurements and understanding percentages.
Ability to perform the listed physical activities with or without reasonable accommodation.
Ability to exert up to 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly to move objects.
Ability to work an assigned schedule that may include varied hours, evenings, weekends, and holidays.

Responsibilities

Deliver exceptional customer service by engaging customers, following the steps of the sale to determine their needs, recommending suitable products, and promoting the Scheels Visa Credit Card.
Maintain expert-level knowledge in selling areas and lead product knowledge training for other associates.
Meet or exceed personal sales goals while providing a high-quality customer experience.
Manage inventory by running and analyzing Internal Flash Reports.
Maintain organized backstock and ensure merchandise is properly displayed and replenished on the sales floor.
Ensure products are accurately presented with price tags, sales stickers, and signage.
Maintain a professional appearance, positive attitude, and team-oriented atmosphere.
Communicate professionally with store associates, the Scheels Campus, and vendors or sales representatives.
Keep the work area clean, organized, and compliant with safety standards.
Work the assigned schedule, which may include varied hours, evenings, weekends, holidays, and product knowledge meetings.
Follow safety procedures and perform job duties in a manner that minimizes injury risk.