Retail Manager - Operations
About The Position
The Retail Manager supervises one or more of the Sales Departments within the store to include the merchandise presentation, inventory control, pricing, sales enhancements, staff selection and development and customer service activities. This role supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers. The manager is responsible for meeting or exceeding financial plans and executing all sales plans as directed by the Company. Key responsibilities include opening and closing the store, obtaining "Manager on Duty" responsibilities, and maintaining planograms as set by the Corporate Office. The manager will also staff departments with service-oriented associates, participate in interviewing and selection, coordinate training, prepare performance appraisals, recommend salary increases, prepare weekly work schedules, and coach and motivate associates. Additionally, the manager resolves customer and associate issues, carries out supervisory responsibilities in accordance with company policies and applicable laws, and provides a legendary customer experience by assisting customers in making buying decisions, identifying and evaluating customer needs, making product recommendations, and promoting company programs.
Requirements
- Minimum of 3-5 years in Retail Management, with responsibility for one or more Sales Departments.
- Ability to calculate figures and amounts such as discounts, commissions, and percentages.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to interpret a variety of other financial, legal, and technical information.
- Ability to read and analyze certain reports.
- Ability to write reports and business correspondence.
- Ability to effectively present information and respond to questions from Managers, associates, customers, and the public.
- Ability to conduct meetings and presentations to groups.
- Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems.
- Demonstrated strong interpersonal skills.
- Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff.
- Demonstrated use of Team concept of Management.
Responsibilities
- Supervises one or more Sales Departments, including merchandise presentation, inventory control, pricing, and sales enhancements.
- Ensures a strong commitment to world-class customer service and a pleasant shopping experience.
- Meets or exceeds financial plans and executes sales plans as directed by the Company.
- Opens and closes the store and obtains "Manager on Duty" responsibilities.
- Maintains planograms as set by the Corporate Office.
- Staffs departments with service-oriented associates, participates in interviewing and selection, coordinates training, prepares performance appraisals, recommends salary increases, prepares weekly work schedules, and coaches and motivates associates.
- Resolves customer and associate issues.
- Carries out supervisory responsibilities in accordance with company policies and applicable laws.
- Provides a legendary customer experience by assisting customers with buying decisions, identifying needs, making recommendations, and promoting company programs.
Benefits
- Discounts on retail merchandise, restaurants, world-class resorts and conservation attractions
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
