Retail Loss Prevention Associate

TJX•New Orleans, LA

12d•Onsite

About The Position

The Retail Loss Prevention Associate supports the District Loss Prevention Manager and Store Management by carrying out core loss-prevention responsibilities. The role focuses on serving as a visible deterrent to potential loss or dishonesty, wearing a body-worn camera, and supporting a positive customer shopping experience. The associate partners with store teams and loss prevention, uses sound judgment to protect their own safety and the safety of others, and helps protect the company’s brand. The position also requires adherence to company policies, procedures, culture, and values. Key duties include maintaining a professional presence at the front of the store or in a department; greeting and assisting customers respectfully; responding to requests for help by referring customers to management or customer service over a company-issued radio; observing and reporting suspicious behavior or critical incidents; reviewing the Store Emergency Response Guide; completing a closing safety sweep with a member of management; and documenting required incidents in AIIM Case Management. Other duties may be assigned.

Requirements

Strong verbal and written communication skills.
Sound decision-making skills.
Ability to take initiative and perform well independently.
Ability to prioritize and organize workload and manage time effectively.
Ability to stand for long periods of time.
0–2 years of retail or security experience.

Responsibilities

Support the District Loss Prevention Manager and Store Management in executing core loss-prevention responsibilities.
Maintain a proper and professional stance in the designated area at the front of the store or in a department.
Act as a visual deterrent to potential loss or dishonesty.
Wear a complete company-approved uniform, including a body-worn camera.
Greet customers appropriately and demonstrate courtesy and respect.
Respond to customer requests for assistance by referring customers to store management or customer service via a company-issued radio.
Observe and report suspicious behavior or critical incidents to Loss Prevention or store management.
Perform a closing safety sweep of the store with a member of management.
Adhere to company policies and procedures and support company culture and values.
Document required incidents in AIIM Case Management.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation benefit
Bereavement benefit
401(k) with associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for those meeting service or hours requirements
Medical insurance for those meeting service or hours requirements
Dental insurance for those meeting service or hours requirements
Vision insurance for those meeting service or hours requirements
Health savings account (HSA) for those meeting service or hours requirements
Health care flexible spending account (FSA) for those meeting service or hours requirements
Life insurance for those meeting service or hours requirements
Short- and long-term disability for those meeting service or hours requirements
Paid parental leave for those meeting service or hours requirements
Paid holidays, vacation, and sick leave for those meeting service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance