Retail Loss Prevention Associate II

TJX•Norwalk, CT

7d•Onsite

About The Position

The Retail Loss Prevention Associate II supports the District Loss Prevention Manager and Store Management by carrying out core loss-prevention responsibilities. The role focuses on serving as a visible deterrent to potential loss or dishonesty while wearing a company-approved uniform and body-worn camera. The associate supports a positive customer shopping experience and maintains strong partnerships with store teams and loss prevention. The associate uses sound judgment to protect their own safety, the safety of others, and the Company brand, and adheres to company policies, culture, and values. The associate maintains a professional stance in a designated area at the front of the store or in a department, greets customers courteously, and responds to requests for assistance by directing customers to store management or customer service using a company-issued radio. The role includes observing and reporting suspicious behavior or critical incidents, performing a closing safety sweep with a member of management, documenting required incidents in AIIM Case Management, and completing other duties as assigned. The position is at TJ Maxx Store 0295 in Norwalk, Connecticut, and has a starting pay range of $16.94 to $18.60 per hour. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

Strong verbal and written communication skills.
Sound decision-making skills.
Ability to take initiative and perform well independently.
Ability to prioritize and organize workload and manage time effectively.
Ability to stand for long periods of time.
Must be at least 18 years old.
1–2 years of loss prevention or security experience.

Responsibilities

Support the District Loss Prevention Manager and Store Management in executing core loss-prevention responsibilities.
Act as a visual deterrent to prevent potential loss or dishonesty.
Maintain a proper, professional stance in the designated area at the front of the store or in a department.
Wear the complete company-approved uniform, including a body-worn camera.
Review and understand the Store Emergency Response Guide.
Greet customers appropriately and demonstrate courtesy and respect.
Respond to customer requests for assistance by referring customers to store management or customer service via a company-issued radio.
Observe and report suspicious behavior or critical incidents to Loss Prevention or store management.
Perform a closing safety sweep of the store with a member of management.
Adhere to company policies and procedures.
Document required incidents in AIIM Case Management.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) associate contributions
Child care and cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for associates meeting service or hours requirements
Medical, dental, and vision coverage for associates meeting service or hours requirements
Health savings account (HSA) for associates meeting service or hours requirements
Health care flexible spending account (FSA) for associates meeting service or hours requirements
Life insurance for associates meeting service or hours requirements
Short- and long-term disability coverage for associates meeting service or hours requirements
Paid parental leave for associates meeting service or hours requirements
Paid holidays, vacation, and sick time for associates meeting service or hours requirements
Auto and home insurance discounts for associates meeting service or hours requirements
Scholarship program for associates meeting service or hours requirements
Adoption assistance for associates meeting service or hours requirements