Retail Loss Prevention Associate II

TJX • Columbus, OH

9d • $14 - $19 • Onsite

About The Position

The Retail Loss Prevention Associate II supports the District Loss Prevention Manager and Store Management by carrying out core loss-prevention responsibilities. The role focuses on serving as a visible deterrent to potential loss or dishonesty while wearing a Company-approved uniform and body-worn camera. The associate helps maintain a positive customer shopping experience and strong partnerships with store teams and loss prevention. They use sound judgment to protect their own safety, the safety of others, and the Company’s brand, and adhere to Company policies, culture, and values.

The associate maintains a professional position at the front of the store or in a department, greets and assists customers, and responds to requests for help by referring customers to store management or customer service via a Company-issued radio. They observe and report suspicious behavior or critical incidents, complete a closing safety sweep with a member of management, and document required incidents in AIIM Case Management. Other duties may be assigned.

The position is at Marshalls Store 0679 in Columbus, Ohio. The starting pay range is USD $13.50 to $18.60 per hour; actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

• Strong verbal and written communication skills.
• Sound decision-making skills.
• Ability to take initiative and perform well independently.
• Ability to prioritize and organize workload and manage time effectively.
• Ability to stand for long periods of time.
• 0–2 years of retail or security experience.

Responsibilities

• Support the District Loss Prevention Manager and Store Management in executing core loss-prevention responsibilities.
• Act as a visual deterrent to potential loss or dishonesty.
• Maintain a proper and professional stance in the designated area at the front of the store or in a department.
• Wear a complete Company-approved uniform, including a body-worn camera.
• Review and understand the Store Emergency Response Guide.
• Greet customers appropriately and demonstrate courtesy and respect.
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company-issued radio.
• Observe and report suspicious behavior or critical incidents to Loss Prevention or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to Company policies and procedures and support Company culture and values.
• Document required incidents in AIIM Case Management.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefit
• 401(k) associate contributions
• Child care discounts
• Cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for associates who meet service or hours requirements
• Medical insurance for associates who meet service or hours requirements
• Dental insurance for associates who meet service or hours requirements
• Vision insurance for associates who meet service or hours requirements
• Health savings account (HSA) for associates who meet service or hours requirements
• Health care flexible spending account for associates who meet service or hours requirements
• Life insurance for associates who meet service or hours requirements
• Short- and long-term disability for associates who meet service or hours requirements
• Paid parental leave for associates who meet service or hours requirements
• Paid holidays, vacation, and sick time for associates who meet service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed