Retail Loss Prevention Associate II

TJX • Farmingdale, NY

6d • Onsite

About The Position

The Retail Loss Prevention Associate II supports the District Loss Prevention Manager and store management by carrying out core loss-prevention responsibilities. The role focuses on serving as a visible deterrent to potential loss or dishonesty while wearing a company-issued body-worn camera. The associate supports a positive customer shopping experience and maintains strong partnerships with store and loss-prevention teams. Sound judgment is required to protect personal safety, the safety of others, and the company brand. The position also requires adherence to company policies, procedures, culture, and values.

The associate maintains a professional presence at the front of the store or in a department, greets and assists customers appropriately, observes and reports suspicious behavior or critical incidents, and completes a closing safety sweep with a member of management. Required incidents are documented in AIIM Case Management. Other duties may be assigned.

Requirements

• Strong verbal and written communication skills.
• Sound decision-making skills.
• Ability to take initiative and perform well independently.
• Ability to prioritize and organize workload and manage time effectively.
• Ability to stand for long periods of time.
• 0–2 years of retail or security experience.

Responsibilities

• Support the District Loss Prevention Manager and store management in executing core loss-prevention responsibilities.
• Maintain a proper and professional stance in the designated area at the front of the store.
• Act as a visual deterrent to potential loss or dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear the complete company-approved uniform, including a body-worn camera.
• Greet customers appropriately and demonstrate courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Respond to customer requests for assistance by referring customers to store management or customer service via a company-issued radio.
• Observe and report suspicious behavior or critical incidents to Loss Prevention or store management.
• Perform a closing safety sweep of the store with a member of management.
• Adhere to company policies and procedures and support company culture and values.
• Document required incidents in AIIM Case Management.
• Perform other duties as assigned.

Benefits

• Associate discount
• Employee assistance program (EAP)
• Smoking cessation support
• Bereavement benefits
• 401(k) associate contributions
• Child care and cell phone discounts
• Pet insurance
• Legal insurance
• Credit union
• Referral bonuses
• 401(k) match for associates meeting service or hours requirements
• Medical, dental, and vision coverage for associates meeting service or hours requirements
• Health savings account (HSA) for associates meeting service or hours requirements
• Health care flexible spending account (FSA) for associates meeting service or hours requirements
• Life insurance for associates meeting service or hours requirements
• Short- and long-term disability for associates meeting service or hours requirements
• Paid parental leave for associates meeting service or hours requirements
• Paid holidays, vacation, and sick time for associates meeting service or hours requirements
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed