Retail Loss Prevention Associate II
About The Position
Supports the District Loss Prevention Manager and Store Management by carrying out core loss prevention responsibilities, primarily serving as a visible deterrent to potential loss and dishonesty while wearing a body-worn camera. The role supports a positive customer shopping experience and strong partnerships with store teams and loss prevention. It requires sound judgment to protect the safety of the associate and others, as well as the Company brand, while following Company policies and upholding its culture and values. The associate maintains a professional presence at the front of the store or in a department, greets and assists customers, and observes and reports suspicious behavior or critical incidents. The position also includes communicating with store personnel by Company-issued radio, conducting a closing safety sweep with a member of management, reviewing the Store Emergency Response Guide, and documenting required incidents in AIIM Case Management.
Requirements
- Strong verbal and written communication skills.
- Sound decision-making skills.
- Ability to take initiative and perform well independently.
- Ability to prioritize and organize workload and manage time effectively.
- Ability to stand for long periods.
- 0–2 years of retail or security experience.
Responsibilities
- Support the District Loss Prevention Manager and Store Management in carrying out core loss prevention responsibilities.
- Maintain a proper and professional stance in the designated area at the front of the store or in a department.
- Act as a visual deterrent to potential loss and dishonesty.
- Review and understand the Store Emergency Response Guide.
- Wear a complete Company-approved uniform, including a body-worn camera.
- Greet customers appropriately and demonstrate courtesy and respect.
- Respond to customer requests for assistance by referring customers to store management or customer service via a Company-issued radio.
- Observe and report suspicious behavior or critical incidents to loss prevention or store management.
- Perform a closing safety sweep of the store with a member of management.
- Adhere to Company policies and procedures.
- Document required incidents in AIIM Case Management.
- Perform other duties as assigned.
Benefits
- Associate discount
- Employee assistance program (EAP)
- Smoking cessation assistance
- Bereavement benefit
- 401(k) associate contributions
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- 401(k) match for associates who meet service or hours requirements
- Medical, dental, and vision coverage for associates who meet service or hours requirements
- Health savings account (HSA) for associates who meet service or hours requirements
- Health care flexible spending account (FSA) for associates who meet service or hours requirements
- Life insurance for associates who meet service or hours requirements
- Short- and long-term disability for associates who meet service or hours requirements
- Paid parental leave for associates who meet service or hours requirements
- Paid holidays, vacation, and sick time for associates who meet service or hours requirements
- Auto and home insurance discounts
- Scholarship program
- Adoption assistance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
