Retail Loss Prevention Associate II (30-35 hours)

TJX•Raleigh, NC

11d•Onsite

About The Position

The Retail Loss Prevention Associate II supports the District Loss Prevention Manager and Store Management by carrying out core loss-prevention responsibilities. The role focuses on serving as a visible deterrent to potential loss or dishonesty while wearing a company-approved uniform and body-worn camera. The associate supports a positive customer shopping experience and maintains strong partnerships with store teams and loss prevention. They use sound judgment to protect their own safety, the safety of others, and the Company brand, and follow Company policies, culture, and values. The associate maintains a professional presence at the front of the store or in a department, greets customers respectfully, and directs requests for assistance to store management or customer service using a Company-issued radio. They observe and report suspicious behavior or critical incidents, perform a closing safety sweep with a member of management, document required incidents in AIIM Case Management, and perform other duties as assigned. This position is listed as 30–35 hours. The starting pay range is USD $13.30 to $18.60 per hour; actual starting pay depends on relevant skills, qualifications, and experience. The role is at TJ Maxx Store 0441, 6653 Falls Of Neuse Rd, Raleigh, North Carolina.

Requirements

Strong verbal and written communication skills.
Sound decision-making skills.
Ability to take initiative and perform well independently.
Ability to prioritize and organize workload and manage time effectively.
Ability to stand for long periods of time.
0–2 years of retail or security experience.

Responsibilities

Maintain a proper and professional stance in the designated area at the front of the store.
Act as a visual deterrent to prevent potential loss or dishonesty.
Review and understand the Store Emergency Response Guide.
Wear a complete Company-approved uniform, including a body-worn camera.
Greet customers appropriately and demonstrate courtesy and respect.
Establish and maintain a position at the front of the store or in a department.
Respond to customer requests for assistance by referring customers to store management or customer service via a Company-issued radio.
Observe and report suspicious behavior or critical incidents to Loss Prevention or store management.
Perform a closing safety sweep of the store with a member of management.
Adhere to all Company policies and procedures.
Document required incidents in AIIM Case Management.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation support
Bereavement benefit
401(k) associate contributions
Child care and cell phone discounts
Pet and legal insurance
Credit union
Referral bonuses
401(k) match, for associates meeting service or hours requirements
Medical, dental, and vision coverage, for associates meeting service or hours requirements
Health savings account (HSA), for associates meeting service or hours requirements
Health care flexible spending account (FSA), for associates meeting service or hours requirements
Life insurance, for associates meeting service or hours requirements
Short- and long-term disability, for associates meeting service or hours requirements
Paid parental leave, for associates meeting service or hours requirements
Paid holidays, vacation, and sick time, for associates meeting service or hours requirements
Auto and home insurance discounts, for associates meeting service or hours requirements
Scholarship program, for associates meeting service or hours requirements
Adoption assistance, for associates meeting service or hours requirements