Retail Loan Operations Specialist I

Mercantile BankAlma, MI
Onsite

About The Position

Join Mercantile Bank as a Retail Loan Operations Specialist I and elevate your career in the banking industry! You'll be part of an energetic and customer-focused team that thrives on problem-solving and innovation. Collaborate with talented individuals while contributing to a culture that values excellence and integrity. This position is located at our Alma Operations Building in downtown Alma. Mercantile Bank: Who We Are Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options. With a minimum of 3 weeks' vacation, sick time, 11 paid holidays, generous 401k match of 5%, company paid life insurance, tuition reimbursement, IVF and adoption assistance, zero-interest loans for fitness equipment and business attire, discounted bank services, employee stock purchase plan, 529 college savings plans, health savings accounts, flexible spending accounts, legal protection, exceptional training and development opportunities, and encouragement to connect with community through volunteer opportunities.

Requirements

  • Excellent communication skills
  • Detail-oriented
  • Problem-solving abilities
  • Customer-centric mindset
  • Strong organizational skills
  • Adaptability and a willingness to learn
  • Collaboration and teamwork

Responsibilities

  • Booking new retail loans to the core
  • Loan file maintenance
  • Verifying data input for accuracy and completeness
  • Updating loan information, loan coding, collateral data and payment posting corrections
  • Review and process daily reports, payoffs and incoming wires
  • Perform daily balancing of general ledger accounts
  • Engage in regular training sessions to develop your skills and stay updated on industry regulations

Benefits

  • Competitive compensation
  • Bonus opportunities
  • 3 weeks' vacation
  • Sick time
  • 11 paid holidays
  • 401k match of 5%
  • Company paid life insurance
  • Tuition reimbursement
  • IVF assistance
  • Adoption assistance
  • Zero-interest loans for fitness equipment
  • Zero-interest loans for business attire
  • Discounted bank services
  • Employee stock purchase plan
  • 529 college savings plans
  • Health savings accounts
  • Flexible spending accounts
  • Legal protection
  • Exceptional training and development opportunities
  • Encouragement to connect with community through volunteer opportunities
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