Loan Operations Specialist

Enterprise Bank & Trust • St. Louis, MO

3d

About The Position

The Loan Operations Specialist will work in a team focused on different aspects of the post-closing loan lifecycle including funding, boarding, servicing, and payoff. Loan Operations Specialists will work with third-parties, lending teams, and other operational departments to ensure excellent internal and external customer service.

Requirements

• Excellent verbal and written communication skills
• Proven experience working in a fast paced, high volume, customer-centric environment
• Effective time management and problem-solving skills with strong attention to detail and ability to demonstrate critical thinking
• Proficient in the use of technology including loan origination and core banking systems
• Detail oriented and well organized
• Ability to work both independently as self-starter and in a collaborative team environment
• Motivated and open to change
• High School Diploma required
• Minimum of one (1) to three (3) years in loan operations, servicing or banking.
• Proficient with using Microsoft Office products
• Familiar with Google-based products (Gmail, Google Drive, etc.) preferred
• Experience with Salesforce, nCino, or FIS Bankway is a plus

Nice To Haves

• Associate's or Bachelor's degree preferred

Responsibilities

• Responsible for processing all monetary aspects of funding loans including initial and subsequent disbursements, other types of draws, and processing of transactions associated with purchased and sold participations
• Reconciles general ledger and operational accounts
• Review loan documentation for completeness and accuracy in order to book loans and credit cards to the core processing system and onboard the loan into other applications and internal tracking systems used by lending teams and other loan operation associates
• Identify critical original documentation needed for preservation and loan maintenance and monitoring needed pursuant to loan documentation and other lending guidelines
• Responsible for all aspects of servicing loans and credits cards including but not limited to customer service, loan and collateral maintenance (rate/payment changes, availability, calculation and billing of additional fees, insurance, taxes, trailing documents, etc.)
• Administer loan escrow accounts and payments, payoff requests, lien releases, credit bureau reporting and tasks associated with tax reporting
• Performs other duties as assigned

Benefits

• annual paid volunteer time off
• charitable-matching opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED