Retail Licensed Optician Part Time

Visionworks•Rockville Centre, NY

23h•Onsite

About The Position

The Retail Licensed Optician assists customers with frame selection and fits and dispenses frames. The role uses technical information to interpret prescriptions and help customers select optical products and services. The optician provides accurate information about frames, lenses, services, and applicable third-party insurance benefits and charges; recommends lenses based on customer needs; and ensures product orders, measurements, pricing, and adjustments are accurate. The role also maintains a clean dispensing area and facility, complies with state licensing requirements and privacy and security policies, and may provide guidance to Apprentice Opticians where applicable. The position requires working onsite and collaborating with customers, doctors, and associates. Physical demands include frequent standing and use of hands, occasional walking and reaching, and frequently lifting or moving up to 20 pounds. Visual demands include close, distance, color, peripheral, and depth vision, as well as the ability to adjust focus. The noise level is moderate.

Requirements

High school diploma or equivalent.
Must have and maintain applicable state licensure for ophthalmic dispensing.
Knowledge and demonstrated ability in explaining optical products and services, analyzing and interpreting optical prescriptions, and fitting and dispensing.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; and present information effectively to customers, clients, and associates in one-on-one and small-group situations.
Ability to calculate figures and amounts such as discounts, interest, and percentages, and apply basic algebra and geometry.
Ability to use common-sense understanding to follow written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
Basic computer literacy.
Strong communication skills and desire to work with the public.
Outgoing, positive, professional personality and appearance.
Ability to work independently and as part of a team, interact well with doctors and associates, perform multiple tasks simultaneously, and adapt to change.
Ability to work onsite and participate in regular, predictable onsite meetings, and to initiate interaction, coordination, and collaboration with team members, clients, and customers.
Ability to stand and use hands and fingers to handle, feel, pick, or pinch, and talk or hear for much of the work time; occasionally walk and reach; and frequently lift or move up to 20 pounds.
Close, distance, color, peripheral, and depth vision, and ability to adjust focus.

Responsibilities

Assist customers with frame and lens selection while meeting social-distance requirements.
Follow social-distancing, cleaning, and hygiene protocols.
Provide accurate information about frames, lens selections, and other services.
Explain third-party insurance benefits and inform customers about charges not covered by their insurance.
Use the SERVE sales process and available demonstration tools to identify customer needs and recommend lenses.
Analyze and interpret prescriptions, communicating with the Lab and Optometrist as needed to ensure accuracy.
Sell, fit, and dispense frames and accessories; take accurate measurements, verify ordered products, and adjust optical products in accordance with the Eyewear Presentation.
Maintain a clean and orderly dispensing area and diligently clean equipment, workstations, and the facility daily.
Ensure retail customer pricing is accurate.
Maintain applicable license requirements under state guidelines.
Where applicable, provide feedback and guidance to Apprentice Opticians.
Follow privacy, confidentiality, HIPAA, and company data-security policies and procedures.
Participate in required training and educational activities, including those needed to meet departmental goals and maintain professional affiliations or organizational requirements.
Complete additional responsibilities as assigned in response to changing business needs.