Retail Licensed Optician Part Time

Visionworks • Wyandanch, NY

20h • $27 - $41 • Onsite

About The Position

The Retail Licensed Optician assists customers with selecting frames and lenses, fitting and dispensing frames, and interpreting prescriptions to support appropriate optical product and service recommendations. The role provides accurate product and third-party insurance benefit information, performs measurements and product adjustments, verifies orders, and maintains accurate customer pricing. The optician follows applicable state licensing requirements, store cleaning and social distancing practices, and privacy and security policies, including HIPAA. The position also includes maintaining the dispensing area and equipment, completing required training, and providing feedback and guidance to Apprentice Opticians where applicable. Additional duties may be assigned as business needs change.

The position is part-time and onsite. Work involves regular customer and team interaction in a retail setting with moderate noise from computers, printers, and machines. Physical activities include standing, using hands and fingers, reaching, talking and hearing, and frequently lifting or moving up to 20 pounds. Vision requirements include close, distance, color, peripheral and depth vision, and the ability to adjust focus.

Requirements

• High school diploma or equivalent.
• Must hold and maintain applicable state licensure for ophthalmic dispensing.
• Knowledge and demonstrated ability in explaining optical products and services, analyzing and interpreting optical prescriptions, and fitting and dispensing eyewear.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence and present information effectively in one-on-one and small-group settings.
• Ability to calculate figures and amounts such as discounts, interest, and percentages, and apply basic algebra and geometry.
• Ability to follow written, oral, or diagrammed instructions using common-sense judgment and address problems involving several concrete variables in standardized situations.
• Basic computer literacy.
• Strong communication skills and willingness to work with the public; outgoing, positive, professional personality and appearance.
• Ability to work independently and as part of a team, interact well with doctors and associates, perform multiple tasks simultaneously, and adapt to change.
• Ability to work onsite and participate in regular, predictable onsite meetings, and to initiate interaction and collaboration with team members, clients, and customers.
• Ability to stand and use hands and fingers to handle, feel, pick, or pinch, and to talk or hear for most of the work time; occasionally walk and reach; frequently lift or move up to 20 pounds.
• Required visual abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and focus adjustment.
• Must comply with HIPAA and company privacy and security requirements when accessing protected health information, cardholder data, or other confidential customer information.

Responsibilities

• Assist customers with frame and lens selection while meeting social distancing requirements.
• Follow social distancing, cleaning, and hygiene protocols, including frequent handwashing and avoiding contact with the face with unwashed hands.
• Provide accurate information about frames, lens options, and other services.
• Explain third-party insurance benefits accurately and disclose charges not covered by insurance.
• Use the SERVE sales process and available demonstration tools to identify customer needs and recommend appropriate lenses.
• Analyze and interpret prescriptions, communicating with the Lab and Optometrist as needed to ensure accuracy.
• Sell, fit, and dispense frames and accessories using accurate measurements, product verification, and adjustments in accordance with the Eyewear Presentation.
• Maintain a clean and orderly dispensing area and diligently clean equipment, workstations, and the facility daily.
• Ensure retail customer pricing is accurate.
• Maintain applicable state license requirements.
• Provide feedback and guidance to Apprentice Opticians where applicable.
• Follow privacy, confidentiality, proprietary information, HIPAA, and company data security policies and procedures.
• Participate in training and educational activities required to meet departmental goals and professional or organizational requirements.
• Complete additional responsibilities as assigned in response to changing business needs.

Benefits

• Competitive pay and benefits are stated for union positions; specific terms are set forth in the collective bargaining agreement.
• Incentive pay, wage upgrades, and overtime opportunities are available.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED