Retail Lead | Automotive

Pull-A-Part of Buford LLC • Norcross, GA

1d

About The Position

The Retail Lead supports the Retail Supervisor and Retail Chief in leading daily store operations. The role provides excellent customer service, coaches and motivates team members, and helps maintain a safe, efficient, and positive environment for customers and employees. The Retail Lead promotes safety and environmental stewardship, helps meet store goals, supports employee training and onboarding, manages office administration, and maintains vendor relationships. The position requires working retail hours, including weekends, overtime, and holidays as needed, and performing other assigned retail tasks.

Requirements

• Leadership or supervisory experience in retail is required.
• Strong customer service focus and team leadership skills.
• Solid administrative and organizational abilities.
• Proficiency in Microsoft Office and mobile technology tools.
• Effective written and verbal communication skills.
• Ability to multitask and manage multiple priorities.
• Physical ability to stand, walk, bend, and lift up to 50 pounds.
• Reliable transportation and flexibility to work indoors and outdoors.

Nice To Haves

• Experience in the automotive, salvage, or recycling industry.
• Bilingual in English and Spanish.

Responsibilities

• Promote a “Safety First” and “Environmental Stewardship” culture.
• Lead by example and demonstrate the company’s core values: Respect, Help, Learn, and Grow.
• Supervise and motivate retail team members to meet daily goals.
• Ensure the store is clean, organized, and professional.
• Provide friendly, helpful, and professional customer service.
• Communicate sales and marketing initiatives to the team.
• Manage office administration, including phones, cash drawers, paperwork, and supplies.
• Support training, development, and onboarding of new employees.
• Maintain vendor and supplier relationships.
• Monitor and ensure compliance with company policies and standard operating procedures.
• Work retail hours, including weekends, overtime, and holidays as needed.
• Perform retail-related tasks and other assigned duties.

Benefits

• Medical, dental, and vision insurance, described as low-cost or free.
• Free life and short-term disability insurance.
• Long-term disability insurance based on age and earnings.
• 401(k) with company match.
• Paid holidays and vacation.
• On-the-job training and career growth.
• Employee referral bonus of $500.
• Employee Assistance Program (EAP).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed