Automotive Lead Technician

Bridgestone•Ann Arbor, MI

12d

About The Position

The Lead Technician uses automotive experience and technical expertise to diagnose drivability and electrical systems and leads and mentors a team to improve customer care and satisfaction. The role includes diagnosing and repairing vehicles to specifications, explaining technical diagnoses and required repairs to non-mechanical individuals, and keeping current with automotive technology through paid formal training. The position requires obtaining or maintaining A.S.E. certifications in at least five areas from A1–A8 within the first two years of employment. Company-paid A.S.E. test and registration fees are covered whether tests are passed or failed, and technicians receive a bonus for each test passed. Compensation is performance-based flat-rate pay. The stated pay range is $27.77–$51.24, reflecting regional earning potential; actual earnings may vary based on available work, individual productivity, and experience. Bridgestone states that employees receive pay meeting or exceeding applicable minimum-wage requirements.

Requirements

Maintain a valid automobile driver's license at all times and be able to drive customer and company vehicles.
Be skilled in brake diagnosis and repair.
Be skilled in alignment, steering, and suspension diagnosis and repair.
Be skilled in general automotive maintenance and tire repair.
Hold current federal, state, and local certifications or licenses where applicable.
Be able to communicate technical information to non-technical people.
Have reading, writing, and math skills.

Nice To Haves

Strong understanding of electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, or automotive heating and air conditioning.
Five years of automotive repair experience, demonstrated skills through third-party assessments or certifications, or completion of a vocational-technical school program.
A.S.E. certification in at least three areas from A1–A8; L1 may count as one of the three. Brake and Steering & Suspension A.S.E. certifications are preferred.

Responsibilities

Diagnose and repair vehicles to specifications, including brake and hydraulic, exhaust, fuel and ignition, electrical, suspension and alignment, air-conditioning, and computer systems.
Explain technical diagnoses and needed repairs to non-mechanical individuals.
Stay current with changing automotive technology through continuous paid formal training.
Assist and train technicians and mechanics in technical activities.
Obtain or maintain A.S.E. certifications in at least five areas from A1–A8 within the first two years of employment.