Retail Key Holder - Full-Time

Vitamin Shoppe • Washington, DC

3d

About The Position

The Vitamin Shoppe is hiring a full-time Retail Key Holder to support store management and help create a personalized, memorable in-store shopping experience. The role is suited to someone passionate about health and wellness who enjoys learning about supplements, engaging customers, and taking on leadership responsibilities. The Key Holder may act as Manager on Duty when the Store Manager and Assistant Manager are absent.

The role includes customer service and sales, processing transactions, merchandising and pricing products, maintaining store standards, and supporting loss prevention and product-receipt processes. The position offers an estimated wage of $18.00–$19.50 per hour, based on factors including role requirements, skills, experience, and organizational needs.

Requirements

• High school diploma, GED, or equivalent combination of experience and instruction.
• Enthusiasm and ability to engage effectively with customers and Health Enthusiasts.
• Passion for the health and wellness industry.
• Ability to work a flexible schedule, including holidays and weekends, depending on business needs.

Responsibilities

• Directly support the Management Team and execute assigned work effectively.
• Achieve and exceed daily sales and productivity goals while supporting teammates in doing the same.
• Act with integrity and serve as Manager on Duty when the Store Manager and Assistant Manager are absent.
• Process customer transactions efficiently.
• Merchandise shelves and price products appropriately.
• Build product knowledge through continuous learning activities.
• Collaborate with the store team, referred to as Health Enthusiasts.
• Maintain the store, follow loss prevention standards, process product receipts in a timely manner, and keep shelves stocked and products priced correctly.
• Perform additional duties as required.

Benefits

• Employee discount
• Nationwide gym and insurance discounts
• Nationwide pet insurance
• Tickets at Work/Working Advantage or BenefitHub discounts on hotels, movie tickets, shows, and theme parks
• Professional growth opportunities
• Medical insurance
• Dental insurance
• Vision insurance
• VS Thrive wellness program, including quarterly gift cards for eligible full-time employees covered under a company medical plan
• Monthly bonus or incentive program
• 401(k) retirement plan
• Transportation and commuter benefits
• Paid time off
• Basic short-term disability
• Basic life and AD&D insurance
• Employee Assistance Program
• Tobacco cessation program
• Health Advocate service
• Long-term disability
• Optional life insurance
• Company-funded HSA
• Flexible Spending Account
• Critical illness and accident plans
• Legal service
• Sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED