Retail Key Holder - Full Time (Backcountry)
About The Position
Backcountry is seeking a motivated and experienced Key Holder to manage the store during scheduled shifts. The role supports store operations by opening and closing the store, ensuring it is secure, managing transactions and inventory, and providing excellent customer service. The ideal candidate is passionate about outdoor activities and has strong communication and interpersonal skills. The Key Holder assists the Store Manager with daily store tasks, maintains an attractive and organized sales floor, and trains and mentors new team members. The position requires a flexible schedule, including evenings, weekends, and holidays, and regular, predictable attendance. Compensation is $21–$23.50 an hour.
Requirements
- High school diploma or equivalent.
- At least 2 years of experience in retail sales or customer service.
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively.
- Ability to work in a fast-paced and dynamic environment.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Ability to communicate verbally and work cooperatively with associates and customers.
- Ability to remain standing for up to 5 hours at a time.
- Ability to move around the store and retrieve merchandise from the stockroom or sales floor.
- Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise.
- Ability to lift and/or move merchandise weighing up to 50 pounds.
- Ability to ascend and descend ladders to retrieve or move merchandise.
- Regular and predictable attendance.
Nice To Haves
- Basic computer skills.
- Experience with Point-of-Sale systems.
Responsibilities
- Assist the Store Manager in opening and closing the store.
- Ensure the store is properly secured and alarm systems are functioning correctly.
- Manage cash and credit card transactions and perform daily cash reconciliations.
- Maintain accurate inventory levels, conduct regular inventory audits, and report discrepancies to the Store Manager.
- Provide customer service and assist customers with purchases, product inquiries, and returns or exchanges.
- Maintain a clean, organized, and attractive store appearance.
- Assist with executing and completing daily tasks.
- Train and mentor new team members.
- Perform other duties as assigned by the Store Manager and Assistant Store Manager.
- Coach and direct associates, sell to customers, and retrieve and replenish merchandise.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
