Retail Inbound Associate

MARION GOODWILL INDUSTRIES•Lewis Center, OH

About The Position

Marion Goodwill Industries is hiring a Donation Attendant to provide customer service, process donations quickly and accurately, and maintain a safe and welcoming site for donors and shoppers. This hands-on role supports Goodwill’s mission of funding job training, education, and community programs. The position involves assisting donors, handling and sorting donations, maintaining accurate records, keeping the site organized, and supporting the transportation team when needed.

Requirements

  • Friendly, reliable, and team-oriented attitude.
  • Ability to read, write, communicate clearly, and perform basic math.
  • Basic computer skills.
  • Comfort working independently and as part of a team.
  • Ability to regularly lift up to 40 lbs., stand, bend, and perform repetitive-motion tasks.
  • Reliable transportation.
  • Commitment to a drug-free workplace.

Responsibilities

  • Greet and assist donors promptly and courteously, within 10 seconds.
  • Help donors unload items and provide tax receipts.
  • Steward donations and maintain accurate daily counts.
  • Separate wares from textiles and prepare items for processing.
  • Keep the donation site clean, safe, and organized.
  • Track and accurately report donor activity and equipment needs.
  • Support the transportation team with equipment when needed.
  • Follow Goodwill’s guiding principles, including processing all donations within 24 hours.

Benefits

  • Competitive hourly pay
  • 20% employee discount
  • Flexible scheduling
  • Paid time off and floating holidays (with tenure)
  • Advancement opportunities within a growing organization
  • Supportive, mission-driven culture
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