About The Position

The Retail Housekeeping Associate is primarily responsible for ensuring the store is cleaned every day for customers. The role may also include distributing merchandise bags and boxes and carrying customers’ purchases out of the store. The associate performs other duties as needed and maintains customer service as the top priority. Full-time colleagues are typically scheduled to work 30 or more hours per week; actual hours depend on business needs and colleague availability.

Requirements

  • No education required.
  • 1–2 years of direct experience.
  • Strong interpersonal skills and a proven ability to communicate and share information with diverse groups of customers and peers.
  • Resourcefulness and ability to adapt quickly to changing priorities.
  • Ability to work independently and as part of a team.
  • Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
  • Ability to stand and walk for prolonged periods.
  • Ability to reach, crouch, kneel, stoop, distinguish colors, and climb ladders as needed.
  • Ability to use a ladder, vacuum, broom/mop, high-speed buffer, pushcart, and hand truck.
  • Ability to frequently lift or move up to 50 pounds.

Responsibilities

  • Clean and maintain the store for customers.
  • Maintain fitting rooms.
  • Pick up trash from registers, restrooms, offices, and common areas.
  • Clean and restock restrooms.
  • Dust the sales floor, including high and low areas.
  • Maintain carpet and tile floors.
  • Execute shortage-prevention initiatives.
  • Distribute merchandise bags and boxes as needed.
  • Carry customers’ purchases out as needed.
  • Maintain courteous and professional conduct with internal and external customers.
  • Attend work dependably and punctually.
  • Foster acceptance and respect to strengthen relationships and support authentic connections with colleagues, customers, and communities.
  • Perform other duties as needed.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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