Retail General Manager - Louisiana State University

Fanatics•Baton Rouge, LA

1d•Onsite

About The Position

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world’s iconic sports properties. At Fanatics, we bring our BOLD Leadership Principles to life every day —building championship teams, obsessing over fans, acting with entrepreneurial speed, and delivering with a determined and relentless mindset. As we continue to scale our global platform, the General Manager - Louisiana State University , will play a critical role in contributing to business growth, elevating fan experiences, and delivering measurable impact . This role will help strengthen the fan connection, support business performance, and contribute to how we serve hundreds of millions of fans worldwide.

Requirements

Bachelor’s degree or equivalent experience, with 5+ years in in retail management, preferably flagship store/high-profile.
Must possess effective communication and problem-solving skills, collaborative with strong influencing and interpersonal skills.
Highest level of integrity and ethics, both professional and personal.
Experience managing a team of both exempt and non-exempt employees is strongly preferred.
Strong written and verbal communication skills.
Demonstrated proficiency in the Microsoft Office Suite and retail point of sales systems.
Proven ability to identify business trends and collaborate with cross-functional partners to develop appropriate plans to drive results.
Proficiency in understanding the fan base to ensure actions taken are in support of maximizing market trends and needs.
Strong experience with retail finance, including P&L management.
Proven ability to lead operational excellence.
Ability to work independently while still adhering to company/departmental standards.
Demonstrated ability to provide clear direction to achieve goals and assign tasks to all employees while offering support and follow-up as necessary.
Experience managing employee relations in partnership with human resources to comply with company policies, state and/or local laws, and union activity if applicable.
Demonstrate ability to create an inclusive environment that fosters the development of others; supports constructive conflict resolution.

Responsibilities

Drive operational excellence by creating strategic plans and initiating actions that support company objectives.
Drive the implementation of all Company initiatives through clearly communicated objectives and team priorities.
Present the store strategy to Retail Leadership, Corporate Business Partners, and Team Partners to inform and educate them on the business, operational efficiencies, product sell-through, and customer feedback.
Act as liaison for Team Partner and funnel requests to Fanatics Business Partners as necessary.
Analyze metrics, daily operations, and P&L to identify opportunities and create initiatives in partnership with the store leadership team to drive operational excellence.
Quickly adapt and deliver in a fast-paced, high-growth environment while leading change.
Demonstrate and maintain the highest levels of fan experience.
Incorporating Fanatics values when planning daily operational excellence for the Team.
Recruit and build a strong team while driving a culture of high performance and engagement that translates into a best-in-class fan experience.
Assess internal talent and recommend a succession plan for employees to Human Resources and/or Regional Director.
Delegate ‘Manager on Duty’ responsibilities when appropriate.
Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve goals.
Apply AI and technology to improve efficiency, quality, and outcomes
Use data and digital tools to inform decisions and enhance performance
Demonstrate curiosity and adaptability in adopting new technologies and ways of working
Contribute to a culture of innovation and continuous improvement