REVELxp - General Manager, San Diego State University

Revel XP LLC•San Diego, CA

5d•Onsite

About The Position

REVELXP is a premier sports hospitality company that partners with hundreds of college and professional teams and major sporting events to deliver exceptional fan experiences, including full-service tailgates, premium hospitality events, and exclusive ticket packages. They also provide comprehensive hospitality solutions to their partners, encompassing event staffing, event management, premium hospitality management, and venue installations. The company is experiencing rapid growth and seeks goal-oriented, purpose-driven, high-energy individuals. REVELXP aims to reimagine and redefine game day by creating memory-making experiences that ignite fan passion, drive attendance, and build loyalty for sports and entertainment brands globally. They believe sports play a powerful, community-building role in society and work to amplify the social experience around gameday. Jobs at REVELXP offer numerous ways to create memorable experiences, from hospitality to operations to revenue generation, within a fast-paced, fun environment. The team values service, entrepreneurship, and joy. The General Manager is responsible for leading and managing daily operations to achieve business goals, maximize profitability, mentor team members, set performance objectives, and ensure company standards are upheld.

Requirements

Bachelor’s degree in business administration or a similar major and/or active progress towards a degree (or equivalent experience) is preferred.
Demonstrated effective communication skills in verbal and written forms.
Demonstrated proficiency in Microsoft Word and Excel.
Five or more years of supervisory experience, with demonstrated ability to coach team members.

Nice To Haves

Knowledge of sports and the excitement surrounding in-person events is a plus.

Responsibilities

Full oversight of all revenue related activities (tailgates and event rentals), which will include goal setting, forecasting, and the development and execution of sales strategies.
Active participation in revenue generation including outbound sales, inbound sales, in-person meetings and community development initiatives.
Responsible for owning and growing relationships with university partners across multiple departments.
Develop, implement, and oversee the guest communication plan by team for all tailgate and event rental clients.
Develop a team culture focused on poise, accountability, being detailed orientated and with high attention to hospitality.
Maintain an intimate familiarity with all financial records and key performance metrics to provide actionable insights to leadership.
Responsible for Accounts Payable and Receivable for all properties/operations under your purview including tracking and reporting.
Full ownership of pricing and discounts as approved by Vice President.
Supervision and development of team members by providing consistent feedback in relation to key performance metrics and company expectations.
Oversee recruiting and assist with corporate training when needed.
Supporting company-wide initiatives and encouraging behavior that promotes adoption of initiatives, processes, and policies.
Strategic planning and trend forecasting.
Budget oversight.
Ensure compliance with company-wide initiatives and processes/improvements.
Manage and improve current systems including quality control, maintenance, inventory, and process management.
Responsible for event layout, design assistance, and oversight of events operations; manage relationships with key vendors including rental, food and beverage partners.
Oversee all aspects related to facility management including warehouse organization and cleanliness, office organization and cleanliness, general facility maintenance and facility services such as cleaning, landscape and pest control.
Oversee and work with Operations personnel on all aspects of fleet management including cleanliness, maintenance, safety training, and security policy compliance.
Oversee and work with Operations personnel on all inventory maintenance, asset counts and repair schedules.
Budget oversight for all expense line items including but not limited to hourly labor, game day expenses and overall office expenditures.
Become a visible representative of REVELXP by managing community relations with customers, university administration & athletic department.
Manage all partner relationships with existing partners and key event rental clients.
Attend community functions with executive management.
Demonstrate ability to complete all tasks with a high degree of accuracy, attention to detail, and follow-up.
Ensure professional, accurate, and timely communication to complete tasks and resolve issues.
Analyze and problem-solve effectively and efficiently.
Work calmly and effectively in a fast-paced environment.
Establish and maintain positive relationships with internal and external customers.
Maintain a high level of confidentiality in all tasks.
Possess a high energy, strong desire to achieve top results with a charismatic, positive “can-do” attitude via the phone and in person.
Use creativity to generate new, useful ideas and put them into practice.
Maintain a positive attitude and openness to coaching in best practices.