REVELxp - Deputy General Manager, Stanford University

Revel XP LLC•San Jose, CA

10h•$60,000 - $70,000•Onsite

About The Position

REVELXP is a premier sports hospitality company that partners with college and professional teams, as well as major sporting events, to deliver exceptional fan experiences. These experiences include full-service tailgates, premium hospitality events, and exclusive ticket packages. REVELXP also offers comprehensive hospitality solutions such as event staffing, event management, premium hospitality management, and venue installations to its partners. The company is experiencing rapid growth and is seeking goal-oriented, purpose-driven, high-energy individuals. REVELXP aims to redefine game day by creating memory-making experiences that foster fan passion, increase attendance, and build loyalty for sports and entertainment brands globally. They believe in the community-building power of sports and strive to amplify the social experience around gameday. Jobs at REVELXP offer opportunities in hospitality, operations, and revenue generation within a fast-paced, fun environment that fosters true partnerships with professional sports properties. The team seeks innovative self-starters who are passionate about reshaping fan experiences nationwide. REVELXP operates on core values of service, entrepreneurship, and joy.

Requirements

Degree in business administration or similar.
Great interpersonal and communication skills.
Strong problem-solving abilities.
Good observation skills.
An ability to deliver constructive criticism.
Computer literate and basic Math skills.
An ability to identify weaknesses and provide coaching where necessary.
Self-motivation and strong management skills.
Ability to perform effectively in high-pressure environments.
Excellent problem-solving and decision-making abilities.

Responsibilities

Support the General Manager in executing company objectives at assigned properties.
Manage daily operations and expand local business to achieve business goals and maximize profitability.
Oversee and implement specific objectives for a property or group of properties.
Build and maintain external relationships.
Act as a strong deputy in the absence of the GM.
Ensure company standards are upheld.
Manage and improve current systems including quality control, maintenance, inventory, process management, and document control.
Track and manage a budget of expenses.
Act as the next in line to answer immediate questions or needs from partners or staff in the absence of the General Manager.
Embrace and promote positive improvements and company initiatives with a mindset of continuous improvement.
Ensure compliance with company-wide initiatives and processes/improvements.
Represent REVELXP by managing community relations with customers, university administration, and athletic departments.
Oversee areas of oversight on game day to ensure customer and client satisfaction.
Make quick problem-solving decisions.
Serve as an event lead in the absence of a general manager or event manager, overseeing all aspects of event day from open to close, including load-in, client support, vendor management, staff training, and load-out.
Visit and perform “tent touches” with tailgate guests to build and sustain relationships.
Resolve tailgate guest issues before, on, and after game day.
Oversight of revenue related activities (tailgates and event rentals), including developing and executing local sales strategies and prospecting new leads.
Active participant in revenue generation including outbound sales, inbound sales, in-person meetings and community development initiatives.
Ownership and growth of relationships with university partners across multiple departments and full-season buyers.
Determine details for areas of oversight to include in the guest communication plan for all tailgate and event rental clients to ensure client satisfaction.
Maintain an intimate familiarity with all financial records and key performance metrics to provide actionable insights to leadership.
Responsible for managing Accounts Payable and Receivable for all accounts under your purview, including constant tracking and reporting.
Negotiate and design event rental and tailgate special events.
Manage and source relationships with key vendors, including rental and food and beverage partners.
Event Management.