Seasonal Retail Fulfillment Support Associate, Bellingham Bellis Fair
About The Position
As a Fulfillment Colleague, you help create a seamless, personalized shopping experience for omni-channel customers. The role combines sales-floor engagement with back-of-house fulfillment work, including selecting merchandise, packing and shipping online orders, and helping with in-store and curbside pickup. You greet customers, resolve issues professionally, and support accurate, timely order fulfillment. Your attention to detail, teamwork, and focus on operational excellence contribute to sales, customer loyalty, and store success. Daily work may include reviewing goals and promotions, preparing the store, receiving and tagging merchandise, organizing the stockroom, assisting customers, recovering the sales floor and fitting rooms, updating signs and pricing, restocking, and supporting merchandise moves. Colleagues also complete orders, share loyalty program benefits, and help prepare the team for the next day. The role emphasizes genuine hospitality, collaboration, continuous improvement, and achieving sales goals.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 30 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Select merchandise and pack and ship online orders accurately and carefully.
- Assist with in-store and curbside pickup, providing timely and helpful customer service.
- Greet customers, listen to their needs, and resolve issues professionally.
- Support sales goals, acquire new customers by opening credit accounts, and share loyalty program benefits.
- Receive and tag merchandise, organize the stockroom, and prepare the store for daily operations.
- Recover the sales floor and fitting rooms, update signs and pricing, restock merchandise, and support merchandise moves.
- Complete orders and organize the stockroom at the end of the day to prepare the team for the next day.
- Work collaboratively with colleagues to improve customer service and store results.
Benefits
- Competitive pay and benefits
- Health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
