As a Fulfillment Colleague, you help create a seamless, personalized shopping experience for omni-channel customers. The role combines customer engagement on the sales floor with back-of-house fulfillment work, including selecting merchandise, packing and shipping online orders, and assisting with in-store and curbside pickup. You greet customers, resolve issues professionally, and contribute to sales, customer loyalty, and store operations through attention to detail, teamwork, and operational excellence. The position also includes receiving merchandise, tagging and organizing stock, maintaining the sales floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting merchandise moves. Colleagues share loyalty program benefits, work toward sales goals, complete orders, and organize the stockroom to support the team. Customer service, collaboration, and continuous improvement are central to the role.
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Career Level
Entry Level
Education Level
No Education Listed