Retail Fulfillment Associate, Wheaton Plaza - Part Time

Macy's•Wheaton, MD

2h•$18 - $20

About The Position

As a Fulfillment Colleague, you will support operational activities that drive sales, profit, and excellent customer service, helping create a smooth shopping experience for omni-channel customers. You will work with the store team in a fast-paced environment, switching between tasks and assisting other teams as needed. The position requires flexible availability for days, evenings, nights, weekends, and holidays, along with regular, dependable attendance and punctuality. No education or experience is required.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Enjoy meeting people, learning about them, and sharing information.
Ability to communicate and share information with diverse groups of customers and peers.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities, work independently, and contribute to a team.
Ability to use electronic devices.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
No education or experience required.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours; lift at least 50 pounds; stoop, kneel, crouch, and climb ladders; and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Greet customers, answer questions, provide assistance, and promptly address concerns to support a positive shopping experience.
Monitor alerts to ensure Buy Online Pickup In-Store orders are completed on time; during peak periods, retrieve orders from back-of-house storage and deliver them curbside.
Select merchandise from the selling floor and pack it according to applicable policies and techniques.
Process shippable returns and abandoned in-store pickup orders.
Assist other teams as needed, including unloading and processing new merchandise according to its type, size, or category.
Collaborate with team members to achieve department goals and maintain a positive work environment; communicate feedback, ideas, and concerns effectively.
Foster acceptance and respect and build authentic connections with colleagues, customers, and communities.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice