Retail Fragrances Sales Associate - Parfums de Marly, South Shore Plaza - Part Time
About The Position
As a Fragrance Sales Associate, you create a warm, welcoming environment through genuine hospitality and exceptional customer service. You engage customers with personalized fragrance recommendations that reflect their style, mood, and preferences. You demonstrate and sell fragrances and related beauty products, educate customers on fragrance notes, layering techniques, and usage, anticipate customer needs, and build meaningful connections. You help prepare and maintain the sales floor, review sales goals and product information, stay current on trends and promotions, and support merchandising and inventory tasks. You use clienteling tools and point-of-sale and mobile technology to build customer relationships, promote launches and events, and support sales and loyalty goals. Colleagues collaborate with one another to provide excellent service and continually improve individual and store results.
Requirements
- At least 1 year of customer service or selling experience.
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to engage customers warmly, assess preferences, demonstrate fragrances, and provide tailored recommendations.
- Ability to use point-of-sale technology, digital tools, and mobile selling technology.
- Ability to meet the physical demands of the role, including standing, moving, reaching, talking, and lifting at least 25 pounds.
- Ability to stand for at least two consecutive hours and stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Welcome customers and provide personalized fragrance recommendations and demonstrations based on their preferences.
- Educate customers about fragrance notes, layering techniques, product usage, launches, and promotions.
- Build customer relationships and loyalty through clienteling tools, personalized service, loyalty benefits, and credit-account offers.
- Meet and surpass daily sales goals and promote products, events, and the full range of Beauty products and services.
- Prepare and maintain a clean, organized, and shoppable sales floor; merchandise new receipts and update signs and pricing.
- Process damages, testers, and select merchandise for return to vendors, and support merchandise moves and inventory upkeep.
- Use point-of-sale technology, cash registers, handheld equipment, and digital selling tools to process transactions and enhance the shopping experience.
- Follow hygiene, safety, and compliance standards and participate in ongoing training and vendor education.
- Collaborate with colleagues and support one another to serve customers and the community.
- Maintain regular, dependable attendance and punctuality; work required weekend shifts and be available for days, evenings, weekends, and holidays.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
