Retail Food Services Manager

ESS Compass•FORT MCMURRAY, AB

16h•Onsite

About The Position

The Retail Food Services Manager will be involved in all phases of operational planning and expenditures, budgeting, costing, and sales reporting. This role is responsible for hiring, training, developing, and leading a team of associates capable of providing great customer service. The manager will implement retail and marketing programs, manage menu planning, catering, staffing, scheduling, and production, and be accountable for client and customer relationship building. This position also ensures strict compliance with Compass Quality Assurance and Health and Safety Programs.

Requirements

Proven supervisory or management experience in a branded retail foodservice setting (eg. Tim Horton's, Starbucks etc.).
Demonstrated ability to grow top line sales, monitor & minimize costs and manage overall financial responsibilities
Proactively demonstrate the ability to recognize customer needs and market trends.
Experience with branded concepts and food service catering.
Have strong management and leadership skills.
Demonstrated ability to motivate and develop staff.
Superior customer service skills and ability to train others
Excellent written and verbal communication skills.
Solid basic knowledge of computers - MS Office, POS Systems etc.

Responsibilities

Involved in all phases of operational planning and expenditures, budgeting, costing and sales reporting.
Responsible for hiring, training, developing and leading a team of associates capable of providing great customer service.
Responsible for the implementation of retail and marketing programs in your respective areas.
Accountable for menu planning, catering, staffing, scheduling, and production.
Accountable for client and customer relationship building.
Ensures strict compliance of Compass Quality Assurance and Health and Safety Programs.

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