Food Services Manager
About The Position
The Boeing Global Real Estate and Facilities (GREF) organization is seeking a Food Services Manager to join their team in North Charleston, SC or Hazelwood, MO. As a Food Service Manager, you would manage day-to-day Enterprise Food Services (EFS) operations and lead EFS analysts across the United States. Responsible for regional operational governance of food service suppliers, supplier accountability and escalation management, capital asset planning and replacement, and equipment repair for café assets. This includes coaching and developing analysts, driving operational consistency, and ensuring supplier performance aligns with business needs and standards.
Requirements
- Candidates must have at least one year of experience in a leadership role (team leader, temp manager, large scale cross functional project/program management, or formal manager experience) OR have completed the Boeing internal course “Exploring Leadership.”
- 3+ years of experience in food services business and industry account management
- Experience developing and managing budgets
- Willing and able to travel up to 25% domestically
- Must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Nice To Haves
- Bachelor's degree or higher
- 3+ years of experience leading or managing a team
- 3+ years of experience with team building, developing and motivating employees
- Experience leading key process, quality, and continuous improvement initiatives (within food services)
- Experience with analytical decision-making, and problem-solving skills
- Experience with design and operations of food service locations
- Experience with point-of-sale technology used to support food service
Responsibilities
- Oversees regional operational governance for EFS across the United States (U.S.), enforcing standards and service-level expectations with suppliers
- Owns supplier accountability: defines, monitors and enforces supplier KPIs, corrective action plans, and contract compliance
- Manages escalations from sites, analysts, and stakeholders; coordinates rapid resolution and root-cause remediation
- Leads, coaches and develops a dispersed team of EFS analysts — sets objectives, conducts performance reviews, and builds analyst capability
- Maintains operational consistency across regions through standard processes, playbooks, and training
- Directs capital asset planning and replacement for café equipment; prioritizes spend based on risk, utilization and lifecycle
- Oversees equipment repair processes for café assets — vendor selection, service windows, parts management, and warranty enforcement
- Participates in sourcing decisions and provide technical/operational oversight of suppliers and service partners
- Partners with stakeholders (facilities, procurement, finance, human resources (HR), and business units, etc.) to align EFS strategy with broader organizational objectives
- Tracks and reports performance metrics, cost-to-serve, and program health to leadership
Benefits
- health insurance
- flexible spending accounts
- health savings accounts
- retirement savings plans
- life and disability insurance programs
- paid and unpaid time away from work
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What This Job Offers
Job Type
Full-time
Career Level
Manager
