RETAIL FOOD & CATERING MANAGER

Compass Group•Libertyville, IL

12d•$70,000 - $80,000•Onsite

About The Position

The Retail & Catering Manager – Healthcare Food Service leads retail dining operations and oversees catering services within a healthcare setting. This role drives sales performance, enhances the dining experience for patients, visitors, and staff, and ensures successful execution of events while maintaining strong financial, operational, and regulatory standards.

Requirements

3–5 years of progressive food service management experience, preferably in healthcare or acute care
Experience leading retail dining operations required; catering experience preferred
Strong financial acumen, including budgeting and cost control
Knowledge of retail merchandising, promotions, and sales growth strategies
Proficiency with POS systems, catering platforms, and Microsoft Office
ServSafe® certification required
Valid driver’s license preferred

Nice To Haves

Bachelor’s degree preferred in Food Service Management, Hospitality, Business, or related field

Responsibilities

Lead daily retail operations (cafés, coffee stations, grab-and-go, micro markets), ensuring high-quality food, service efficiency, and strong customer experience
Drive revenue through merchandising, promotions, menu innovation, and retail marketing strategies
Monitor and analyze sales, labor, food cost, and operational performance to achieve financial goals
Manage all catering functions from planning through execution, including meetings, physician events, and hospital functions
Partner with hospital leadership to coordinate menus, service expectations, and event logistics
Oversee inventory, purchasing, billing, and budget management for retail and catering services
Recruit, train, and develop team members, fostering a culture of service excellence and accountability
Ensure compliance with healthcare regulations (HACCP, ServSafe, Joint Commission), food safety, and sanitation standards