Retail Experience Supervisor

Best Buy•South Elgin, IL

About The Position

As a Retail Experience Supervisor, you’ll use your leadership skills to inspire employees to deliver great customer experiences. You’ll focus on providing positive employee experiences, skill development, and performance management. You’ll compare store performance against company goals and lead your team to drive growth or improve results.

Requirements

  • One year of leadership experience or six months of experience as a Best Buy shift lead.
  • Previous experience in sales, customer service, or related fields.
  • Ability to work successfully as part of a team.
  • Ability to work a flexible schedule, including holidays, nights, and weekends.

Nice To Haves

  • One year of consumer electronics industry experience.
  • Prior experience setting retail sales goals.

Responsibilities

  • Maintain positive customer and employee experiences.
  • Drive localized customer and employee experiences and share trends with other store leaders.
  • Provide positive experiences, skill development, and performance management.
  • Lead efforts to maximize positive results or course-correct when needed.

Benefits

  • Competitive pay.
  • Great employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leave of absence options, with eligibility and duration depending on individual circumstances and applicable regulations.
  • Intermittent or reduced-schedule leave for certain medical or family care leaves.
  • Paid time off (vacation or PTO), with eligibility and amount depending on work location, employment status, salary or hourly status, and years of service.
  • Certain roles may be eligible for incentive pay.
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