Retail Experience Manager

Best Buy • Albuquerque, NM

1d • Onsite

About The Position

The Retail Experience Manager assumes day-to-day leadership duties for a Best Buy home store or group of stores. The role focuses on delivering excellent employee and customer experiences, assigning resources according to customer traffic and business needs, and driving employee development and performance management. The manager analyzes performance indicators against business strategies, leads efforts to achieve revenue and operating income results, and supports sales and operational success at the assigned home location or across the micro-market as needed.

Requirements

• At least 1 year of experience as a supervisor or manager in business, the military, or related fields.
• At least 2 years of sales or customer service experience.
• At least 1 year of experience managing and reviewing operational expenses and revenue.

Nice To Haves

• Previous experience in retail, sales, or customer service.
• Consumer electronics industry experience.
• Multi-location retail experience.

Responsibilities

• Empower employees to provide excellent customer experiences.
• Drive employee experience strategy across the micro-market.
• Analyze performance indicators against business strategies and lead the team to drive revenue and operating income results.
• Lead efforts to maximize results or provide course correction as needed.
• Help drive sales and operational success within an assigned home location or across the micro-market as needed.
• Assign resources based on customer traffic and business needs throughout the assigned store or stores.
• Drive employee development and performance management.

Benefits

• Competitive pay.
• Great employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence, subject to eligibility and applicable conditions.
• Paid time off for eligible full-time and part-time employees, subject to applicable conditions.
• Certain roles may be eligible for incentive pay based on performance and financial and strategic results.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed