District Manager Bronx NY

RedLion Mobile•Pelham Manor, NY
•Onsite

About The Position

The Retail District Manager leads multiple retail stores within an assigned market, driving sales performance, customer experience, and team development. The role serves as the primary liaison between corporate leadership and field teams, ensuring locations are operationally ready, performance-driven, and aligned with company goals and brand standards. The company is a growing telecommunications branded partner operating across more than 15 states and connecting residential and business customers to internet, mobile, video, and voice services through its retail network. The position offers a competitive base salary plus commission potential and opportunities for career advancement through training and development programs. The manager oversees sales and operations, develops strategies to grow revenue and market share, coaches Store Managers and sales teams, ensures operational and brand compliance, and champions a consistent customer-first experience across stores.

Requirements

  • Bachelor’s degree in business or a related field, or equivalent professional experience.
  • At least 5 years of experience in multi-unit retail management.
  • Demonstrated achievement in boosting sales growth and effectively managing high-performing teams.
  • Strong communication, analytical, and problem-solving skills.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and reporting or analytics tools.
  • Familiarity with wireless or telecommunications industry terminology.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Willingness to travel throughout the market.
  • Valid driver’s license required if operating company or fleet vehicles.

Nice To Haves

  • Experience in wireless, cable, or consumer electronics.

Responsibilities

  • Oversee sales and operational performance across multiple retail locations in an assigned district.
  • Develop and implement strategies to grow revenue, increase market share, and improve customer satisfaction.
  • Analyze KPIs and performance reports to identify opportunities, close performance gaps, and drive consistent results.
  • Recruit, train, and develop Store Managers and sales teams.
  • Provide ongoing coaching, feedback, and professional development to improve performance and career growth.
  • Partner with internal teams to provide sales enablement, product training, and leadership development.
  • Ensure locations follow company policies and procedures for cash handling, inventory management, and merchandising.
  • Conduct regular market and store visits to monitor operational readiness, customer experience, and brand compliance.
  • Act as the main contact between field teams and corporate departments to align on business priorities and initiatives.
  • Promote a customer-first mindset and high Net Promoter Scores across stores.
  • Champion consistent customer experience, model best practices, and ensure issue-resolution processes are followed.

Benefits

  • Competitive base salary plus uncapped commission potential
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid training and onboarding
  • Vacation, sick, and personal time off
  • Employee growth and rewards programs, including a Milestone Recognition Program and an annual all-expenses-paid Winners Circle trip for top performers
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