Retail Dining Student Manager

NC State Campus Enterprises•Raleigh, NC

1d•Onsite

About The Position

Campus Enterprises is NC State University’s division of retail and hospitality organizations, including NC State Dining. This role provides vital support to Campus Enterprises and NC State Dining by ensuring an excellent dining experience for all guests. The compensation is $14.00/hr (Tier 4), with potential for longevity raises based on years of service within Campus Enterprises. Dining and Catering employees also receive free meals and are eligible for an end-of-semester bonus of up to $200. This position is located at retail dining locations, including Talley Student Union.

Requirements

Current NC State University student with a flexible schedule
Willingness to handle and serve all types of food (including meat products)
Willingness to commit 18-19 hours per week of scheduled work for the full semester, including final exam week, and excluding holiday breaks
Ability to demonstrate excellent customer service skills
Ability to work in a fast-paced environment
Demonstrated leadership ability from past work or extracurricular experience
Ability to balance among multiple tasks and priorities
Ability to give clear and concise instructions and communicate effectively with diverse supervisors, peers and customers
Ability to train, coach, lead and motivate team members effectively to create a positive and productive work environment
Ability to work with a team and effectively communicate
Must be able to lift up to 30 pounds with or without reasonable accommodation
Prior retail experience
Must attend mandatory student employee orientation and training sessions

Nice To Haves

Cross-trained in all functions of a Dining Associate through previous experience

Responsibilities

Delegate tasks and coordinate among a small team of assistant managers and employees to manage one or more areas of operation
Assist Manager with recruiting, hiring and scheduling student teams
Solve problems and communicate with other staff, managers, or vendors as needed to assure excellent service and food quality and safety
Work on special projects assigned by the Manager or supervisors
Provide excellent customer service to all guests
Work in a fast-paced environment to prep, serve and restock food items
Maintain temperature and sanitation to ensure food safety
Contribute to maintaining a Grade A sanitation rating of 95% or better
Assist with weekly and monthly cleaning of kitchen and production area
Communicate effectively with supervisors, peers, and guests
Help to maintain temperature and sanitation to ensure food safety and assist units in maintaining a Grade A sanitation of 95% or better
Other duties as assigned