Retail Design Associate

Studio McGee•Salt Lake City, UT

2d•Onsite

About The Position

As a Design Associate at McGee & Co., you create a warm, elevated, and inspiring shopping experience for every customer. You are passionate about home, style, and helping customers find pieces that feel personal and timeless. This is a customer-first, relationship-based sales role in a design-forward showroom environment. You will support both walk-in customers and appointment-based shoppers, assist with high-ticket furniture and décor purchases, and help maintain the showroom to McGee & Co. standards.

Requirements

1–2 years of retail sales or customer service experience preferred (specialty or design-related retail is a plus)
Interest in home, interiors, styling, and design
Ability to prioritize, multitask, and follow through on commitments
Comfort with technology, POS systems, and customer information capture
Must be able to be mobile on the sales floor or extended periods of time.
Must be able to lift and mobilize medium to large items, up to 50 lbs., while using appropriate equipment and safety techniques.
Part-Time associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday).
Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Nice To Haves

You love connecting with people and enjoy helping customers create a beautiful home
You’re confident, motivated, and comfortable working toward sales goals
You have strong communication skills and a positive, team-first attitude
You’re detail-oriented and take pride in maintaining a clean, elevated space
You’re comfortable learning product details and explaining them clearly to customers
You thrive in a fast-paced environment while staying calm and professional

Responsibilities

Deliver a genuine, welcoming, high-touch customer experience aligned with McGee & Co. service standards
Build relationships with customers by asking thoughtful questions about their home, lifestyle, and design needs
Confidently sell across categories including furniture, rugs, lighting, textiles, wall décor, and accessories
Support both walk-in and appointment-based shopping experiences
Meet individual sales goals and key performance expectations
Learn and communicate product details including materials, finishes, care, dimensions, and styling suggestions
Help customers understand furniture options, customization, and special order processes
Support customers with room planning basics (scale, proportion, pairing pieces) when needed
Capture customer information and maintain follow-up notes to support quotes, wishlists, and special orders
Follow up with customers after visits to help close sales and build repeat business
Support trade and designer clients with professionalism and attention to detail
Accurately process POS transactions including sales, returns, and exchanges
Assist with product replenishment, tagging, and maintaining floor readiness
Maintain showroom standards: straightening, cleaning, styling, and ensuring vignettes remain photo-ready
Support back-of-house organization and daily operational tasks as needed