Retail Customer Service Representative

The Brick

2d • Onsite

About The Position

The Brick is actively seeking to expand its service team with enthusiastic individuals who have a great customer-focused attitude. This role is ideal for those who believe in putting the customer first, love to solve problems, and create solutions. The combination of team spirit and a desire for career growth will lead to a rewarding experience in one of their retail locations.

Requirements

• Strong customer service focus
• Team oriented
• High school diploma or equivalent
• Exceptional communication skills, both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts, including evenings and weekends, as required

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Benefits

• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees