Retail Construction Program Manager

the LEGO Group•Boston, MA

4d•$107,885 - $161,827•Hybrid

About The Position

The Retail Construction Program Manager supports the growth of North America LEGO Branded Retail (LBR) stores by delivering global standards and brand principles through effective construction projects. The role coordinates global and local project teams, local construction managers, and external vendors, and is responsible for account management, project processes, quality and safety control, and budget requirements. The position manages the LBR roadmap and project plan, supports project rollouts and upgrades, provides timely status updates to stakeholders and leadership, and aligns teams to achieve effective store openings. It also manages fixture forecasting, business case and project briefing approvals, vendor relationships, budgets, and internal and external collaboration. The role is hybrid, with the option to work from home up to two days per week.

Requirements

Experience in retail construction delivery, retail project management, or business development.
Proven ability to manage multiple projects or tasks at the same time.
Experience working with and leading projects through to completion.
Highly effective negotiation skills.
Track record working with senior stakeholders, including strong presentation skills and professional behavior.
Ability to respond promptly and efficiently to project adjustments and alterations.
Excellent PC skills, including Microsoft Office, Windows, Excel, Word, and Microsoft Project; experience with PDF and CAD files.
Basic ability to understand drawings and blueprints, including as-built and shop drawings.
Ability to learn and understand concept design and its execution.

Nice To Haves

Global experience or experience working for an international company.

Responsibilities

Act as a key stakeholder contact for Global Construction and Projects.
Participate in global LEGO Retail cross-functional and synergy meetings.
Educate new and existing LEGO Retail team members on global processes and enhancements.
Lead the annual After Action Review, analyzing historical data and trends to inform future work.
Oversee coordination and processes for global incoming and outgoing information.
Support global teams in project planning and milestone achievement, providing support and global leadership as needed.
Lead regular retail collaboration meetings and follow up on resulting actions.
Work with Finance departments on budget and approval tracking.
Oversee and support coordination of LBR fixture forecasting.
Support future project collaboration and rollouts with LBR across the China Region.
Support LBR project upgrades and Refurb Lites.
Provide timely program status updates to key stakeholders, including the Leadership team.
Drive alignment between LBR stakeholders and the LEGO Retail team.
Act on approvals for business cases and briefing documents for new LBR projects.
Develop, implement, and manage new project processes as needed.
Align with Global Construction and the PM team to support and control effective store openings.
Align with the LBR team and Global Implementation team to ensure smooth project control and effective store openings.
Track LBR fixture forecasts and ensure demands and ad hoc project requirements are met.
Evaluate external relationships and existing processes, challenging details to streamline and improve them and gain insight.
Coordinate global and local project teams, local construction managers, and third-party vendors.
Manage accounts and deliver project processes, quality and safety controls, and budgetary requirements.