Quality Program Manager - Construction

JSET Automated Technologies•Columbus, OH

6d•$160,000 - $180,000•Hybrid

About The Position

JSET Automated Technologies is hiring a Quality Program Manager to build and lead its first dedicated quality program. The role will develop practical standards, procedures, quality gates, forms, and documentation for the company’s construction, controls, and commissioning work on mission-critical and data center projects. The focus is on preventing recurring issues by turning lessons learned into repeatable processes and building quality into project work, rather than relying on end-of-process inspection. The manager will train, mentor, and coach employees; partner with project management, construction, controls, and commissioning teams; conduct audits and readiness reviews; and oversee deficiency tracking, root-cause analysis, corrective action, and verification of fixes. The role will analyze quality trends and report metrics, risks, and improvement progress to leadership. It is based primarily in Columbus, Ohio, with regular office and project-site work, at least weekly site visits, and travel of up to 20%. The position is hybrid, but is not remote; situational work-from-home flexibility is available. Project-site work involves PPE, following site-safety requirements, walking active construction areas, standing for extended periods, and navigating stairs. A background and drug screening are required as a condition of employment.

Requirements

Experience leading or improving quality processes or quality management systems in construction, industrial manufacturing, controls, mission-critical work, or a similar technical environment.
Track record of training, mentoring, or coaching others, such as teaching classes, leading toolbox talks, rolling out procedures, or developing field employees.
Hands-on experience with root-cause analysis, corrective action, audits, or other structured improvement work.
Comfort working in both office settings and active job sites, with the credibility to connect with field teams.
Patience and diplomacy to deliver constructive feedback and influence people without relying on authority.
Bachelor’s degree in Engineering, Construction Management, Quality Management, or a related field, or an equivalent combination of education and experience; approximately 5+ years of relevant experience is indicated.
Ability to complete a background and drug screening as a condition of employment.

Nice To Haves

Mission-critical or data center construction experience.
Exposure to BAS/BMS, EPMS, controls integration, startup, or commissioning.
Familiarity with the NEC and electrical, low-voltage, communications, or HVAC controls scopes (CSI Divisions 23, 25, 26, and 27).
Quality certifications such as ASQ (CQE, CQA, CMQ/OE), ISO 9001 Lead Auditor, Lean, or Six Sigma.
Experience with Procore or comparable construction or quality-management platforms.
Supplier or subcontractor quality management experience.

Responsibilities

Build and own JSET’s quality program, including practical standards, procedures, quality gates, forms, and documentation.
Train, mentor, and coach employees through onboarding, role-based training, and hands-on field guidance.
Partner with Project Management, Construction, Controls, and Commissioning teams to embed quality into planning, installation, testing, commissioning, and turnover.
Conduct quality audits and readiness reviews, and verify required documentation is completed.
Track deficiencies and nonconformances; facilitate root-cause analysis and corrective action; and confirm fixes are effective.
Analyze quality data and trends, identify recurring issues, and propose practical solutions.
Report quality metrics, risks, and improvement progress to leadership.
Visit job sites at least weekly to observe issues firsthand and build relationships with field teams.