Retail Clerk 2 - AH&SS Box Office Attendant (Non-permanent classified paid hourly)

CCS Spokane • Spokane, WA

7d • Onsite

About The Position

Under general supervision of the Assistant Dean of Art, Humanities, and Social Sciences, the Retail Clerk 2 (AH&SS Box Office Attendant) greets patrons, performs point of sale and cash handling duties for the Music Auditorium or other Division events at Spokane Falls Community College (SFCC). This is a non-permanent classified paid hourly position. Not to exceed 18 months.

Requirements

• Math ability for accurate cash handling.
• Ability to provide quality and courteous customer service.
• Flexible schedule; primarily evening availability.

Nice To Haves

• One year of experience in a box office or retail setting handling cash.
• Customer service experience.

Responsibilities

• Greet and assist patrons in a welcoming and professional manner.
• Sell tickets at the point of sale.
• Accurately handle cash transactions, including counting change.
• Accurately handle credit card transactions.
• Maintain an organized and secure cash box during all sales.
• Track ticket sales and reconcile cash at the end of each shift.
• Provide event information and answer patron questions.
• Coordinate with administrative assistants as needed.
• Coordinate with front-of-house staff and faculty as needed.
• Ensure ADA seating and accessibility needs are accommodated, including operation of the Assistive Listening System.
• Follow all college financial procedures and ticketing policies.
• Report any discrepancies or issues immediately to the supervisor.
• Contribute to a positive and efficient patron experience.
• Model professional decorum and mutual respect in all personal interactions.
• Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements.
• Support and advance Spokane Colleges’ strategic plan and perform other duties as assigned.

Benefits

• Medical, dental, life and long term disability insurance benefits are provided as currently administered under Public Employees Benefits Board; WA State Retirement Plan; vacation and sick leave begin to accrue at the rate of 11.33 hours vacation and 8 hours sick leave per month, upon employment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed