Retail Clerk 2 - AH&SS Box Office Attendant (Non-permanent classified paid hourly)

CCS Spokane•Spokane, WA

1d•$19 - $25•Onsite

About The Position

Under general supervision of the Assistant Dean of Art, Humanities, and Social Sciences, the Retail Clerk 2 (AH&SS Box Office Attendant) greets patrons, performs point of sale and cash handling duties for the Music Auditorium or other Division events at Spokane Falls Community College (SFCC). This is a non-permanent classified paid hourly position, not to exceed 18 months.

Requirements

Math ability for accurate cash handling.
Ability to provide quality and courteous customer service.
Flexible schedule; primarily evening availability.

Nice To Haves

One year of experience in a box office or retail setting handling cash.
Customer service experience.

Responsibilities

Greet and assist patrons in a welcoming and professional manner.
Sell tickets at the point of sale.
Accurately handle cash transactions, including counting change.
Accurately handle credit card transactions.
Maintain an organized and secure cash box during all sales.
Track ticket sales and reconcile cash at the end of each shift.
Provide event information and answer patron questions.
Coordinate with administrative assistants as needed.
Coordinate with front-of-house staff and faculty as needed.
Ensure ADA seating and accessibility needs are accommodated, including operation of the Assistive Listening System.
Follow all college financial procedures and ticketing policies.
Report any discrepancies or issues immediately to the supervisor.
Contribute to a positive and efficient patron experience.
Model professional decorum and mutual respect in all personal interactions.
Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements.
Support and advance Spokane Colleges’ strategic plan and perform other duties as assigned.