Retail Center Part-Time Associate
About The Position
The Retail Center Part-Time Associate at The UPS Store provides customer service to a range of retail customers, including small business owners, corporate professionals, and families. The role receives, processes, and packs shipments for local, national, and international delivery, and handles daily Notary and print services, mail-room management, and use of copiers, faxing, binding, laminating equipment, and cash registers. The associate advises customers on shipping, printing, mailboxes, Notary, shredding, faxing, and scanning services, sharing accurate product information and best-value options. This part-time position involves 25–35 hours per week during a 7-day work week. Uniform shirts and nametags are provided and must be worn while on duty.
Requirements
- High school diploma or equivalent preferred; college experience is a plus.
- Previous retail experience is a plus.
- Eligible to become a Texas Notary Public, including being over 18 years of age and having no criminal record.
- Willing and able to work 25–35 hours per week during a 7-day work week.
- Some lifting is required.
- Strong computer skills, including Microsoft Office and Adobe Suites, and strong internet skills.
- Outstanding phone skills.
- Friendly, genuinely helpful demeanor and professional appearance.
- Fast learner willing to learn all aspects of the business quickly.
- Prompt, reliable, and responsible.
- Bilingual English/Spanish is a plus.
- Current driver’s license and ability to assist with company van pickups and deliveries desired.
- Must wear provided uniform shirt and nametag while on duty.
Nice To Haves
- College experience.
- Previous retail experience.
- Bilingual English/Spanish.
- Current driver’s license and ability to assist with company van pickups and deliveries.
Responsibilities
- Deliver outstanding customer service to walk-in customers and telephone inquiries.
- Take ownership of customers’ packing, shipping, and print problems and offer viable solutions.
- Assist with other Center functions as needed, including faxing, copying, laminating, and binding.
- Expertly operate point-of-sale equipment.
- Practice good listening skills with customers, team members, and leadership.
- Learn product and service offerings, alternative solutions, and industry trends.
- Complete ongoing web-based training.
- Maintain a clean and safe working environment.
- Perform other duties as assigned.
- Receive, process, and pack shipments for local, national, and international delivery.
- Handle daily Notary and print services and mail-room management.
Benefits
- Paid for seven Federal Holidays each year.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
