Part-Time Retail Center Associate
About The Position
The Retail Center Part-Time Associate for The UPS Store delivers customer service to walk-in customers and telephone inquiries, including small business owners, corporate professionals, and families. The role receives, processes, and packs shipments for local, national, and international delivery, and handles daily Notary and print services, mail-room management, and operation of copiers, faxing, binding, laminating equipment, and cash registers. The associate advises customers on shipping, printing, mailboxes, Notary, shredding, faxing, and scanning services, providing accurate information and best-value options. This is a part-time position of 25–35 hours per week across a 7-day work week. The ideal candidate has previous retail sales experience, is eligible to become a Florida Notary Public, has strong computer and internet skills, and presents a friendly, helpful demeanor and professional appearance. The associate must learn all aspects of the business quickly. Ongoing web-based training is required.
Requirements
- High school diploma or equivalent preferred; college experience is a plus.
- Previous retail experience is a plus.
- Eligible to become a Florida Notary Public (over 18 years of age and no criminal record).
- Willing and able to work 25–35 hours per week across a 7-day work week.
- Some lifting is required.
- Strong computer skills, including Microsoft Office and Adobe Suites.
- Outstanding phone skills.
- Prompt, reliable, and responsible.
- Professional appearance; uniform shirts and name-tags are provided and must be worn while on duty.
- Strong computer and internet skills.
- A friendly and genuinely helpful demeanor.
- Able to learn all aspects of the business in a short time.
Nice To Haves
- Previous retail sales experience.
- College experience.
- Bilingual in English, Spanish, or Portuguese.
- Current driver’s license and ability to assist with company van pickups and deliveries.
Responsibilities
- Deliver outstanding customer service to walk-in customers and telephone inquiries.
- Take ownership of customers’ packing, shipping, and/or print problems and offer viable solutions.
- Help with other Center functions as needed, such as faxing, copying, laminating, and binding.
- Expertly operate point-of-sale (POS) equipment.
- Practice good listening skills with customers and UPS Store team members and leadership.
- Learn product and service offerings, alternative solutions, and industry trends.
- Complete ongoing web-based training.
- Maintain a clean and safe working environment.
- Perform other duties as assigned.
- Receive, process, and pack shipments for local, national, and international delivery.
- Perform Notary and print services, manage the mail room, and operate copiers, faxing, binding, laminating equipment, and cash registers.
- Advise customers on products and services, including shipping, printing, mailboxes, Notary, shredding, faxing, and scanning.
Benefits
- Paid for seven Federal Holidays each year.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
