Seasonal Retail Cashier & Sales Floor Support - Garden State Plaza

Nordstrom•Paramus, NJ

6d•$20 - $21•Onsite

About The Position

Nordstrom is seeking a seasonal Store Support employee with a passion for fashion who is positive, energetic, and committed to excellent customer service at the point of sale. The role assists customers by phone and at checkout with sales, returns, and other transactions, while keeping the service quick, easy, and fun. The employee helps keep the cash wrap and sales floor organized, clean, and stocked; stays informed about fashion trends and products; and shares information about events, Nordstrom gift cards, and the Nordstrom Rewards program. The position may also support order fulfillment and order pick-up in other areas of the store. The role requires prioritizing customer requests in a fast-paced environment, strong communication and organization, problem-solving, computer proficiency, and flexibility to work a schedule based on business needs. Physical requirements include continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching, frequent hand use, handling bulky items and lifting them overhead, regularly lifting up to 10 pounds, and occasionally lifting up to 25 pounds. The stated pay range is $20.00–$20.80 per hour. Nordstrom offers benefits that may include medical, vision, dental, retirement, paid time away, life insurance, disability coverage, merchandise discounts, EAP resources, holidays, and performance-based incentives or bonuses. Eligibility requirements may apply based on location, job level, classification, and length of employment.

Requirements

Ability to prioritize multiple tasks and customer requests in a fast-paced environment.
Excellent communication and interpersonal skills.
Strong organization and follow-through.
Problem-solving ability.
Computer proficiency and interest in learning new computer applications.
Ability to work a flexible schedule based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky, awkwardly shaped items, including reaching and lifting items overhead.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Assist customers over the phone and at checkout with sales, returns, and other transactions while providing excellent customer service.
Listen to customer needs and provide quick, easy, and enjoyable service.
Keep the department ready for customers by straightening, lightly cleaning, and restocking the cash wrap and sales floor.
Stay informed about fashion trends and products to help customers make purchase decisions.
Tell customers about upcoming events, Nordstrom gift cards, and the Nordstrom Rewards program.
Support other store areas, including order fulfillment and order pick-up, as needed.