Retail Business Solution Analyst - Retail Industry

Illumina Technology Solutions

1d • Hybrid

About The Position

We are seeking an experienced Retail Business Solution Analyst - Retail Industry. The ideal person will be responsible to lead enterprise-scale Payments programs spanning in-store, ecommerce, and omnichannel payment platforms. Drive secure, compliant, and reliable delivery of payment capabilities while coordinating across technology, security, and business teams.

Requirements

• Bachelor’s degree in Business, Information Technology, Computer Science, or a related field
• 10+ years of Program Management, Business Analysis, or Technical Program Management experience
• Proven experience delivering enterprise payments or financial transaction platforms at scale
• Strong understanding of payment ecosystems including gateways, processors, acquiring flows, fraud tools, and digital wallets
• Hands-on experience managing security, compliance, and regulatory-driven initiatives
• Experience working in Agile and scaled Agile environments such as Scrum or SAFe
• Strong stakeholder management skills with the ability to lead high-risk, high-visibility programs
• Excellent analytical, planning, and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and collaboratively across global teams
• Willingness to work in PST hours

Nice To Haves

• Experience within retail or consumer commerce environments
• Exposure to omnichannel retail transformation initiatives
• Familiarity with modern payment architecture and platform modernization programs
• Experience working with North American retail organizations

Responsibilities

• Own complex Payments programs including card present/not present, digital wallets, gateways, processors, and fraud platforms
• Coordinate cross-functional teams across Engineering, Product, Security, Compliance, Finance, and external payment vendors
• Drive end-to-end program planning including scope, milestones, dependencies, risks, and success metrics
• Ensure alignment with PCI-DSS, security, compliance, and regulatory requirements
• Support roadmap planning, release management, and platform modernization initiatives
• Own release readiness, production cutover coordination, and post-release validation for payment launches
• Identify, track, and mitigate risks related to security, compliance, and transaction reliability
• Promote best practices for secure, scalable, and resilient payment delivery

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1,001-5,000 employees