Retail Business Development Officer

Ameris Bank•McDonough, GA

2d•Onsite

About The Position

Ameris Bank is a purpose-driven company dedicated to bringing financial peace of mind to communities. We serve customers across the Southeast, Mid-Atlantic, and nationwide through digital offerings. Delivering financial peace of mind starts with a team that values integrity and rewards ingenuity. At Ameris, you’ll find inclusive, collaborative problem-solvers who go the extra mile to support each other and meet customer needs. We foster an environment that prioritizes continuous improvement and offers Employee Resource Groups. This role is responsible for counseling consumers and commercial customers on banking depository needs, conducting business development calls for commercial clients focusing on depository needs and referrals, and assisting customers with consumer lending needs. The role also promotes Retail line of business partners and refers customers to other departments, and performs other assigned projects and duties.

Requirements

Demonstrate leadership skillset with ability to develop, coach, mentor, and retain a high performing team.
Ability to provide a high level of service interaction, build relationships, and address identified needs.
Highly motivated team-player with ability to develop and maintain collaborative relationships.
Strong written and verbal communication skills.
Knowledge of branch operations.
Knowledge of banking policies and procedures.
8 or more years of retail banking experience required.
6 or more years of business development experience required.
3 or more years of bank supervisory, leadership or mentoring experience required.
Branch operations experience required.
Cross selling experience required.
Sales management and business development experience required.
Consumer credit experience required.
Bachelor’s degree in finance or related field required.

Responsibilities

Engages with the branch in business development and customer relations activities within the market area; calls on existing and prospective customers to explain the bank’s services and offers assistance with bank-related problems.
Interviews loan applicants and collects and analyzes financial and related data to determine the general credit worthiness of the loan applicant and the merits of the specific loan requests. Reviews with Branch Manager or Regional Manager as designated on those loan requests exceeding assigned lending authority for approval/denial of requests. Approves or declines loans within specified limits and conducts loan closings.
Assist the Branch Manager and/or Regional Manager in their role as the sales manager of the branch and/or region. Including but not limited to reviewing sales activities of the branch and/or region and conducting sales meetings.
Demonstrates effective sales strategies to attract, expand, and retain customer relationships and guides team to achieve sales objectives through action planning.
Represents the Bank in business development efforts and at networking and community functions.
Responsible for making outbound calls and external appointments to grow deposit portfolio.
Sells customers on benefits of banking with Ameris Bank and using additional services.
Provides referrals to the lines of business partners of Ameris Bank including but not limited to: Commercial Lending, Mortgage, Credit Cards, Merchant Services and Investment Services.
Demonstrates leadership skillset with ability to develop and maintain collaborative relationships.
Responsible for meeting established monthly sales goals.
Positively and proactively leads change management initiatives.
Researches, analyzes, identifies viable options, draw sound conclusions, present findings, and make thoughtful recommendations considering overall risk and the short-term and long-term impact.
Provides a high level of interactive service to others, building relationships, and addressing identified needs.
Works to understand the root causes of customer service issues.
Practices ethical sales behaviors in accordance with Ameris’ core values of Integrity and Honesty; always acts in the best interest of the customer when offering additional products and services.